Senior Solutions Engineer

TSMG; Warszawa; On-site; PLN 80,000 - 110,000; Full time

Benefits offered by this job

Flexible hybrid working environment

Competitive compensation

Collaborative team environment

Job summary

TSMG is seeking a Senior Solutions Engineer in Warsaw, Poland, to design impactful AI and automation solutions for enterprise environments. The role involves working with Sales and Engineering teams to understand business needs and provide tailored technical solutions.

Ideal candidates have strong technical expertise along with excellent communication skills in Polish and English, and are comfortable solving complex challenges in a fast-paced environment.

Qualifications

• 5+ years of experience in Solutions Engineering, Pre-Sales, or similar roles.
• Strong understanding of enterprise systems, APIs, and cloud environments.
• Ability to explain technical concepts to technical and non-technical audiences.

Responsibilities

• Partner with Sales to design tailored AI and automation solutions.
• Support technical validation throughout the sales cycle.
• Build trusted relationships with customers as a technical advisor.

Skills

Solutions Engineering

Technical Consulting

Customer Engagement

API Integrations

English

Polish

Education

Bachelor’s degree in Computer Science, Engineering, Business, or related field

Tools

CRM platforms

Cloud platforms (AWS, Azure, Google Cloud)

Job description

About the Role

We are looking for a Senior Solutions Engineer to support customer engagements and help design impactful AI and automation solutions for enterprise environments.

In this role, you will work closely with Sales, Engineering, and Customer Success teams to understand business needs, present technical solutions, and support successful implementations. This position combines technical expertise with customer-facing responsibilities and is ideal for someone who enjoys solving complex business challenges through technology.

Responsibilities

Pre-Sales & Technical Enablement

• Partner with Sales teams to understand customer requirements and design tailored automation and AI-based solutions
• Deliver product demonstrations, proof-of-concepts (POCs), and technical presentations
• Lead technical discovery sessions and contribute to solution architecture and integration planning
• Support technical validation activities throughout the sales cycle

Solution Design & Delivery

• Translate business requirements into scalable and maintainable technical solutions
• Collaborate with Engineering and Implementation teams during onboarding and deployment phases
• Provide technical guidance and troubleshooting support during key customer engagements

Customer Engagement & Advisory

• Build trusted relationships with customers as a technical advisor
• Help customers navigate technical challenges and identify potential risks proactively
• Support strategic customer discussions and escalations when needed

Cross-Functional Collaboration

• Work closely with Product, Engineering, Sales, and Customer Success teams to improve solution delivery and customer experience
• Contribute to technical documentation, enablement materials, and internal training resources
• Share customer feedback to support product and process improvements

Industry & Technology Awareness

• Stay informed on AI, automation, cloud technologies, and enterprise software trends
• Participate in webinars, industry events, and knowledge-sharing initiatives
• Help position the company as a trusted technology and solutions partner

Requirements

• Bachelor’s degree in Computer Science, Engineering, Business, or a related field
• 5+ years of experience in Solutions Engineering, Pre-Sales, Technical Consulting, or similar customer-facing technical roles
• Experience with voice technologies, customer interaction platforms, or workflow automation solutions
• Strong understanding of enterprise systems, APIs, integrations, and cloud environments
• Ability to explain complex technical concepts to both technical and non-technical audiences
• Native-level or highly fluent Polish and English language skills
• Strong communication, presentation, and stakeholder management skills
• Comfortable working in fast-paced, high-growth environments with multiple priorities

Preferred Qualifications

• Experience with CRM platforms or pre-sales tools
• Familiarity with cloud platforms such as AWS, Azure, or Google Cloud
• Knowledge of automation workflows, APIs, or integration frameworks
• Experience supporting enterprise-scale implementations and customer success initiatives

What We Offer

• Opportunity to join a fast-growing technology company focused on AI and automation
• High-impact role working on enterprise-level solutions
• Collaborative international team environment with strong cross-functional exposure
• Competitive compensation and career growth opportunities
• Open, supportive culture with flat hierarchies and direct collaboration across teams
• Flexible hybrid working environment