**The opportunity**We're hiring an **Automation Engineer** to join a large-scale IT operations programme for a major EU agency, delivered through a specialist staffing partner. This is a fully on-site role at the agency's headquarters in Warsaw, with no travel foreseen.The role sits within a highly regulated environment, and requires a Personal Security Clearance (level to be confirmed at contracting stage).The roleYou'll design, build, and maintain the automation that keeps IT operations running - provisioning, configuration, monitoring, deployment, and incident response - across virtualization, cloud, and hybrid infrastructure, while helping the wider organisation move from manual processes to automated, repeatable ones.What you'll do* Design, implement, and maintain automated systems and tools supporting IT operations - infrastructure provisioning, configuration management, monitoring, deployment, and incident response (across VMware, Azure/AWS/Google Cloud, Windows Server, and Linux Red Hat)* Analyse existing IT processes and workflows, identify areas for improvement, and propose and develop automation strategies to increase efficiency, reduce errors, and enhance scalability* Write scripts and develop code (Python, PowerShell, or Bash) to automate routine tasks, data processing, and system integration* Use configuration management tools (e.g. Ansible) and infrastructure-as-code frameworks (e.g. Terraform, VMware ARIA Automation) to automate provisioning, configuration, and management of infrastructure components* Recommend and implement IT best practices* Implement changes according to ICT change management procedures* Provide 2nd line support to other IT teams and coordinate with 3rd line support* Update technical documentation and operating procedures* Evaluate and implement IT security standards* Participate in coordination and project meetings* Take on other specific duties aligned to the profile, as assigned by the supervisorWhat you bring* Proficiency in scripting languages such as Python, PowerShell, or Bash* Experience with configuration management tools such as Ansible* Experience with infrastructure automation tools such as Terraform or VMware ARIA Automation* Strong knowledge of virtualization platforms (e.g. VMware vSphere) and cloud platforms (e.g. Azure, AWS, or Google Cloud)* Strong knowledge of Windows Server and Linux Red Hat configuration and automation* Experience collaborating with multiple support groups* Experience with ticketing systems and ITIL-based change, configuration, and release management processes* Good organisational and prioritising skills* A proactive attitude, team-work spirit, self-motivated with a strong user orientation* Good communication skills* Able to cope with fast-changing technologiesLogistics* Location: Warsaw, Poland - fully on-site* Engagement: framework contract, via Specific Contract, with renewal terms per the framework* Clearance: Personal Security Clearance required* Selection process: written test and interview