A prestigious educational institution is seeking an Associate Director, Admissions Systems & Operations to lead and innovate within the admissions process. This role involves overseeing operations and technology needs while collaborating closely with various stakeholders. Ideal candidates will have significant experience in systems operations, strong problem-solving abilities, and exemplary communication skills. This full-time position allows for a hybrid work arrangement and requires a Bachelor's degree. Competitive compensation and a supportive work environment are offered.
Qualifications
Bachelor's degree required.
5+ years of experience in systems operations and data processing.
Strong customer service orientation and excellent communication skills.
Ability to thrive in a fast-paced environment.
Responsibilities
Oversee all admissions operations processes including application processing.
Serve as functional lead for Banner and Slate systems.
Generate and analyze admissions reports to support enrollment goals.
Ensure exemplary customer service to prospective students.
Skills
Customer service orientation
Communication skills
Time management
Technical and problem-solving skills
Project management skills
Detail-oriented
Ability to collaborate with a diverse community
Education
Bachelor’s degree from an accredited institution
Minimum five years of experience in systems operations
Tools
SQL
Tableau
Power BI
Excel
Canva
Banner
Slate
Job description
A prestigious educational institution is seeking an Associate Director, Admissions Systems & Operations to lead and innovate within the admissions process. This role involves overseeing operations and technology needs while collaborating closely with various stakeholders. Ideal candidates will have significant experience in systems operations, strong problem-solving abilities, and exemplary communication skills. This full-time position allows for a hybrid work arrangement and requires a Bachelor's degree. Competitive compensation and a supportive work environment are offered.