Business Development Executive / Manager (Kraków)

Fresha; Kraków; On-site; PLN 73,000 - 134,000; Full time

Job summary

Fresha is seeking a Business Development Executive/Manager to build the Polish market from the ground up in Kraków. You will help bring Fresha to ambitious beauty and wellness businesses and shape growth across Poland.

You’ll own the full sales cycle, drive outbound and inbound opportunities, and collaborate with product and marketing to accelerate expansion. A strong sales track record and a competitive commission structure await top performers.

Qualifications

• Minimum 3 years of solid B2B sales with a track record of success.
• Experience in SaaS, online marketplaces, or payments platforms is highly desirable.

Responsibilities

• Drive growth by bringing new businesses onto Fresha's platform.
• Outbound outreach via phone, email & social touches, plus in-person meetings when appropriate.
• Consultative selling with demos to demonstrate value of Fresha products.
• Own the full sales cycle from prospecting to close.
• Build trusted partner relationships and align Fresha solutions to client goals.
• Collaborate with Fresha departments for a seamless partner experience.
• Identify market trends to inform product and experiences.
• Turn inbound leads into opportunities and document outcomes in CRM.
• Act as lead contact for partners on commercial activities.

Skills

Sales experience

SaaS sales

Relationship building

Driven and organized

Growth mindset

Job description

About Fresha

Fresha is the leading AI-powered operating system for the global beauty and wellness industry, giving businesses everything they need to run smarter, grow faster and build stronger client relationships.

In May 2026, Fresha secured an $80M growth investment from KKR at a valuation of $1B, officially reaching unicorn status and bringing total funding raised to $285M. Already profitable, Fresha is using this investment to accelerate global expansion and drive the next generation of AI and product innovation.

Today, Fresha operates at global scale, with offices across Europe, North America, the Middle East and Asia Pacific. Our platform is trusted by 130,000+ beauty and wellness businesses across 120 countries, with more than 1.5 billion appointments booked to date.

Our mission is simple: help beauty and wellness businesses grow by giving them the technology they need to attract clients, manage their operations and run their business in one place.

We’re continuing to scale rapidly across markets, teams and products, making this an exciting time to join us.

Role Overview:

Business Development Executive / Manager | Kraków, PL

Fresha is already transforming the way beauty and wellness businesses operate around the world. Now, we’re bringing that opportunity to Poland - and this is where you come in.

We’re looking for a Business Development Executive / Manager to be one of the builders of Fresha’s next chapter. You won’t simply be joining an established sales team; you’ll be helping build the Polish market from the ground up, bringing Fresha to ambitious businesses and shaping how we grow across the country.

This is an opportunity to join at a genuinely exciting stage. Fresha is an emerging platform in Poland, with huge potential ahead. The market is yours to explore, relationships are yours to build, and your impact will be visible from day one.

You’ll have the chance to play a key role in establishing Fresha as a leading platform in Poland. As Fresha grows in Poland, so will the opportunities around you. For someone who wants to progress quickly, take on increasing responsibility and have a real influence on a growing market, this is an exciting time to join.

Working closely with our Commercial team and prospective partners, you’ll be 100% focused on winning new business and helping grow Fresha’s presence across Poland.

Salary & Earning Potential

Base salary: 6,500 - 12,000 PLN depending on contract type and experience

Additional performance based variable pay: 2,500 - 7,000 PLN

Employment contract / Contract of mandate / B2B

Hit 100% of your target, and you earn your OTE. Surpass your target, and you earn more with our accelerator model; the sales team hit 110% globally in 2026.

What You'll Do

• Drive growth - Consistently achieve sales targets through bringing new businesses onto Fresha's platform.
• Outbound outreach - Engage key decision-makers through phone, email & social touches, as well as in-person meetings where appropriate.
• Consultative selling - Present, promote and sell products and services through tailored product demos, helping prospective partners understand how Fresha can transform the way they run their business.
• Own the full sales cycle - Managing the entire sales process from prospecting to close.
• Become a trusted business partner - Perform cost-benefit and needs analysis with potential partners in order to align our solutions to their needs and business objectives.
• Collaboration - Work closely with departments across Fresha to ensure a seamless partner experience.
• Market trends - Identify emerging trends and share insights that help Fresha continue to build products and experiences that move the beauty and wellness industry forward.
• Leads - Turn interest into impact through contacting 100% of qualified inbound leads in a timely manner, accurately documenting all call outcomes in the CRM.
• Champion our partners - Serve as a lead point of contact for partners on all commercial activities.

This list is not exhaustive and there may be other activities you are required to deliver.

What We're Looking For

• Proven sales impact - First sales experience for Business Development Executive / Minimum 3 years of solid B2B sales with a track record of success for Business Development Manager
• Industry - SaaS, online marketplaces, or payment platforms is highly desirable.
• Relationship building - You are a true hunter who enjoys opening doors, building trust and creating meaningful relationships with businesses and decision-makers.
• Driven & organised - You can manage multiple opportunities, prioritise and stay focused on delivering an exceptional experience throughout the sales process.
• Curiosity & growth mindset - You are naturally curious and have a desire to continually grow and develop.

Nice to have

• Bi-lingual - Fluency in English and Polish, and another language would be a bonus
• Beauty & wellness - Experience within the beauty and wellness industry

Your Opportunity at Fresha

• Build the Polish market from it's early stages: Play a key role in establishing Fresha as a leading platform across Poland and shape how we grow in the market.
• Drive impact from day one: Own your territory, build relationships with ambitious businesses and see the direct of your work as Fresha scales.
• Own the full sales cycle: Build your commercial skills across prospecting, consultative selling, negotiation and closing.
• Accelerated earning potential and career progression: High performance is rewarded through a competitive commission structure, as well as clear pathways into more Senior Business Development positions and Team Leadership!
• International environment: join an ambitious global team where sales works closely with Product, Marketing and other departments to deliver the best solution for our partners.

Inclusive workforce

At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.

We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.

We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.