Junior Account Manager

Fresha; Województwo mazowieckie; On-site; PLN 78,000 - 100,000; Full time

Benefits offered by this job

Health Insurance

Multisport Membership

Food & Refreshments

Prime Location

Equipment Provided

Job summary

Fresha in Warsaw, Poland, is seeking a Junior Account Manager to own relationships with customers, drive platform adoption and growth, and turn partnerships into long-term success. This is a fast-paced, autonomous role with significant impact on the local market.

The position offers base salary 7,000–9,000 PLN plus 1,000–2,000 PLN variable pay, with Employment contract / Contract of mandate / B2B options. Polish fluency is essential; English is a plus for international collaboration.

Qualifications

• Experience in account management or partner-facing roles.
• Growth mindset with willingness to learn and develop.
• Commercially driven with outbound/sales experience preferred.

Responsibilities

• Onboard partners to Fresha and Fresha Pay; help them get value from the platform.
• Optimize partner profiles and revenue strategies to drive monetisation.
• Educate and convert partner accounts to Fresha’s payments and premium features.
• Manage a portfolio of partners with tailored, consultative support.
• Build long-term relationships as a strategic partner throughout Fresha journey.
• Collaborate with Sales, Data Migration and Product teams to ensure a smooth experience.

Skills

Account management

Growth mindset

Commercially driven

Team player

Polish fluency

Job description

About Fresha

Fresha is the leading AI-powered operating system for the global beauty and wellness industry, giving businesses everything they need to run smarter, grow faster and build stronger client relationships.

About Fresha

Fresha is the leading AI-powered operating system for the global beauty and wellness industry, giving businesses everything they need to run smarter, grow faster and build stronger client relationships.

In May 2026, Fresha secured an $80M growth investment from KKR at a valuation of $1B, officially reaching unicorn status and bringing total funding raised to $285M. Already profitable, Fresha is using this investment to accelerate global expansion and drive the next generation of AI and product innovation.

Today, Fresha operates at global scale, with offices across Europe, North America, the Middle East and Asia Pacific. Our platform is trusted by 130,000+ beauty and wellness businesses across 120 countries, with more than 1.5 billion appointments booked to date.

Our mission is simple: help beauty and wellness businesses grow by giving them the technology they need to attract clients, manage their operations and run their business in one place.

We're continuing to scale rapidly across markets, teams and products, making this an exciting time to join us.

Role Overview

Junior Account Manager | Warsaw, PL | Office-based

As we expand across the Poland market, we're looking for a Junior Account Manager to own relationships with Fresha's customers, drive platform adoption and growth, and turn great partnerships into long-term success. This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge, and wants to make an impact.

Salary & Earning Potential

Base salary: 7,000 - 9,000 PLN depending on contract type and experience

Additional performance based variable pay: 1,000 - 2,000 PLN

Employment contract / Contract of mandate / B2B

Hit 100% of your target, and you earn your OTE. Surpass your target, and you earn more with our accelerator model.

What You'll Do

• Partner Onboarding: Onboard partners to Fresha and Fresha Pay features, helping them get the most value from the platform and it's features from day one.
• Drive Commercial Growth: Optimise partner profiles and revenue strategies, identifying opportunities to increase monetisation and drive business growth.
• Convert Payments & Features: Proactively educate and convert partner accounts onto Fresha’s native payment processing solutions and premium platform features.
• Consultative Account Management: Manage a portfolio of partners with tailored, consultative support, understanding their unique business needs and identifying opportunities to help them grow.
• Build High-Value Relationships: Build trusted, long-term relationships, acting as a strategic partner throughout their Fresha journey.
• Cross-Functional Collaboration: Work closely with Sales, Data Migration and Product teams to deliver a seamless experience, share partner insights and continuously improve how we support businesses on Fresha.

What We're Looking For

• Account Management Experience: Experience in an Account Management or similar partner-facing role, with a track record of building strong partner relationships and driving commercial growth.
• Proactive and Curious: A proactive, growth mindset with a genuine appetite for learning and continuous development.
• Commercially Driven: Experience in outbound calling or sales is preferred, with a consultative and value-driven approach.
• Team-Player: Adaptable and comfortable working in a fast-moving, highly collaborative environment.
• Industry: A genuine interest in the beauty, wellness and self-care space.

Language Requirements:

Fluency in Polish is essential. Advanced English is preferred, as you'll present to and communicate with international teams.

Your Opportunity At Fresha

• Portfolio Ownership: Own a portfolio of partners and drive real commercial impact for an established global brand as we build across a new market.
• Grow with Fresha: As Fresha expands internationally and continue to invest in its product, account management is a key growth engine with clear opportunities to progress into a more Senior AM or Leadership position.
• Cross-Functional International Collaboration: Collaborate with an international team across Commercial and Product.

Benefits

• Health Insurance: Medicover Premium Health Programme fully covered by Fresha.
• Multisport Membership: 50% employer contribution.
• Food & Refreshments: Complimentary daily snacks and drinks, plus a fully catered lunch every Friday.
• Prime Location: Work from our brand new office space in the Rondo 1 skyscraper in central Warsaw.
• Equipment Provided: Laptop and systems essential for you to be successful in your role will be provided, setting you up for success from day one.

Inclusive workforce

At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.

We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.

We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.