Assistant Store Manager: Lead Team, Sales & Service

Work in Progress Belgium Sprl; Warszawa; On-site; PLN 50,000 - 60,000; Full time

Job summary

Work in Progress Belgium Sprl in Warsaw is seeking an Assistant Store Manager (m/f/x) to support daily store operations and lead the team in the absence of the Store Manager.

You will set high standards for customer service, implement procedures, achieve sales targets, mentor staff, and maintain visual merchandising in line with brand directives. Fluency in Polish and English is required.

Qualifications

• Ability to lead and motivate a team.
• Excellent communication and interpersonal skills.
• Customer service focused with a positive attitude.
• Strong commercial awareness and ability to drive sales.
• Good IT skills and familiarity with store systems.
• Fluency in Polish and English is required.

Responsibilities

• Assist Store Manager in management and daily operation of the store.
• Deputising in the absence of the Store Manager.
• Understand and implement procedures and company directives.
• Ensure sales plans are achieved.
• Support the store team in product knowledge to ensure excellent customer service.
• Meet sales goals by mentoring and providing feedback to sales staff.
• Assist in the recruitment, training and development of staff.
• Maintain outstanding store condition and company's visual merchandising standards.

Skills

Team leadership

Communication skills

People skills

Customer service

Commercial awareness

IT skills

Polish & English fluency

Job description

Work in Progress Belgium Sprl in Warsaw is seeking an Assistant Store Manager (m/f/x) to support daily store operations and lead the team in the absence of the Store Manager.

You will set high standards for customer service, implement procedures, achieve sales targets, mentor staff, and maintain visual merchandising in line with brand directives. Fluency in Polish and English is required.