AR Senior Analyst with Czech

IBM; Kraków; Hybrid; PLN 120,000 - 180,000; Full time

Job summary

IBM Consulting in Krakow seeks an AR Senior Analyst responsible for end-to-end accounts receivable processes, including credit and collections management, cash application, dispute and deduction handling, and trade spend management, in close collaboration with cross-functional teams.

The role emphasizes developing financial management expertise, process optimization, and collaboration with sales and service teams, in a hybrid work setup.

Qualifications

• Fluent Czech and English required.
• 1–2 years of AR/OTC experience.
• Knowledge of Microsoft Office, SAP & HRC.
• Strong analytical skills to interpret financial data and prepare reports.

Responsibilities

• Proactive monitoring customer ledgers, reconciling accounts, identifying overdue invoices, and executing targeted collection activities.
• Investigating and resolving payment discrepancies, short-pays, on-account items, and unidentified cash, processing, matching, and allocating incoming customer payments across multiple payment methods and bank platforms.
• Coordinating collaboration with Customer Service, Sales, Treasury, and OTC teams to resolve issues and support end-to-end customer payment processes.
• Preparing regular reporting on cash application metrics, aging, collections performance, and risk exposure.
• Ensuring compliance with internal policies, SOX controls, and audit requirements across all AR and OTC activities.
• Initiating and supporting continuous process improvements, system enhancements, and transitions or workshops (including occasional travel).

Skills

Fluent Czech

Fluent English

AR/OTC experience

Microsoft Office

SAP & HRC

Education

Master's Degree

BA or MA in Finance/Accounting/Business Admin

Tools

SAP

HRC

Job description

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

You will be responsible for:

• Proactive monitoring customer ledgers, reconciling accounts, identifying overdue invoices, and executing targeted collection activities


• Investigating and resolving payment discrepancies, short-pays, on-account items, and unidentified cash, processing, matching, and allocating incoming customer payments across multiple payment methods and bank platforms


• Coordinating collaboration with Customer Service, Sales, Treasury, and OTC teams to resolve issues and support end-to-end customer payment processes


• Preparing regular reporting on cash application metrics, aging, collections performance, and risk exposure


• Ensuring compliance with internal policies, SOX controls, and audit requirements across all AR and OTC activities


• Initiating and supporting continuous process improvements, system enhancements, and transitions or workshops (including occasional travel)

Your role and responsibilities

The Senior AR Analyst plays a critical role in managing the end-to-end process of accounts receivable, including credit management, collection management, cash application, dispute and deduction, and trade spend management in close collaboration with cross-functional teams. By joining our team, you will have the opportunity to develop a deep understanding of financial management, process optimization, and customer service, ultimately driving business growth and expansion.

Required education

None

Preferred education

Master's Degree

Required technical and professional expertise

• Fluent Czech and English required, other European language nice to have


• At least 1-2 years of experience in AR/OTC process


• Knowledge of Microsoft Office package, SAP & HRC


• Strong analytical skills to interpret financial data and prepare reports


• Excellent communication and relationship management skills to interact effectively with sales teams, customers, and internal stakeholders


• Ability to work independently and as part of a team, with experience in coordinating efforts with cross-functional groups


• Self-motivated with strong organizational skills and ability to handle multiple tasks and priorities


• Detail-oriented with a high level of accuracy and commitment to compliance with policies and regulations


• Experience in process standardization, automation initiatives, and system transformation projects


• Comfortable working in a fast-paced environment and under pressure to meet deadlines


• Ability to work in a hybrid model of work from Cracow office

Preferred technical and professional experience

• BA or MA in Finance, Accounting, Business Administration, or a related field

ABOUT BUSINESS UNIT

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.

Job Title

AR Senior Analyst with Czech

Job ID

135382

City / Township / Village

Krakow

State / Province

Country

Poland

Work arrangement

Hybrid

Area of work

Enterprise Operations

Employment type

Regular

Position type

Professional

No Travel

Company

(0855) IBM BTO Business Consulting Services Sp.z.o.o.

Shift

General (daytime)

Is this role a commissionable/sales incentive based position?