Appointment Setter (Construction & Home Improvement)

Boogie Team; Poland; On-site; PLN 147,617 - 189,793; Full time

Job summary

A leading service provider in Poland is seeking an Appointment Setter to generate warm leads and schedule appointments in the construction and home improvement sectors. This role involves making 160–250 calls daily, managing lead pipelines, and maintaining accurate records. Ideal candidates are self-motivated with strong English skills and prior experience in calling or customer service. This position offers the chance to work independently in a dynamic environment.

Qualifications

• Proven experience in cold calling, warm calling, customer service, or appointment setting.
• Ability to make 160–250 outbound calls per day consistently.
• Strong English communication skills with a clear phone presence.

Responsibilities

• Conduct 160–250 outbound calls daily to homeowners.
• Qualify warm leads and schedule appointments.
• Maintain accurate call records in CRM systems.

Skills

Cold calling

Customer service

Lead qualification

CRM systems

Strong English communication

Organization skills

Job description

Appointment Setter (Construction & Home Improvement)

We are seeking a highly motivated and results-driven Admin / Warm Leads Caller to support clients in the construction and home improvement industries. This role focuses on generating warm leads, qualifying prospects, and scheduling appointments through structured outbound calling and follow-up efforts.

The ideal candidate is confident on the phone, highly organized, and experienced in managing lead pipelines while maintaining strong communication and documentation standards.

Key Responsibilities

• Conduct 160–250 outbound calls daily to homeowners in English-speaking markets
• Follow approved scripts to introduce services and engage potential clients
• Qualify warm leads and schedule appointments for the sales team
• Maintain accurate and detailed call records in CRM systems
• Track and manage lead pipelines to ensure consistent follow-up
• Re-engage older lead databases to uncover new opportunities
• Coordinate meetings, follow-ups, rehashes, and rebooking efforts
• Provide professional and courteous customer service to support lead conversion

Requirements

• Proven experience in cold calling, warm calling, customer service, or appointment setting
• Experience supporting construction, home improvement, or service-based businesses is an advantage
• Ability to make 160–250 outbound calls per day consistently
• Experience using CRM systems and multiple communication platforms
• Strong English communication skills (spoken and written) with a clear phone presence
• Strong organizational skills and attention to detail
• Self-motivated with the ability to work independently
• Must be available to work Pacific Standard Time