Analyst - Process Analytics - Trust & Safety 5A

3502 Servicios Internacionales De Atencion Al Cliente, Limitada; Kraków; On-site; PLN 56,000 - 67,000; Full time

Benefits offered by this job

AI Transformation

Global impact

Mentorship & learning

Global team

Values-driven culture

Job summary

Genpact is recruiting a Content Analytics professional to analyze content trends, drive traffic, and optimize content for SEO. You will collaborate with cross-functional teams to ensure brand consistency and monitor KPIs for content initiatives. This fixed-term role is based in Poland (Kraków) with an office setup.

The ideal candidate holds advanced analytics education and proficiency in data modeling, ETL tools, and visualization platforms, with strong English communication skills.

Qualifications

• Bachelor level degree in analytics/CS/stats or related field required.

Responsibilities

• Analyze content trends and user engagement metrics.
• Develop content strategies to drive traffic and enhance brand presence.
• Optimize content for search engines (SEO) to improve visibility.
• Collaborate with content creators, designers, and marketers to ensure brand consistency.
• Monitor and report on KPIs for content initiatives.

Skills

Inclusion

Personal Effectiveness

Agile Methodology

Python

Data Modeling

Data Integration

Statistics

Collaborative Skills

Demand Forecasting

Configuration & Design Thinking

Ab Initio

Tableau

Education

Bachelor's - Business Analytics

Bachelor's - Computer Science

Bachelor's - Statistics

Master's - Data Science

CCP - Certified Credit Professional

CAMS - Certified Anti-Money Laundering Specialist

CIPP/US - Certified Information Privacy Professional

CISSP - Certified Information Systems Security Professional

CRP - Certified Risk Professional

Tools

Alteryx

Informatica PowerCenter

Matillion ETL

Microsoft Excel

Microsoft Power BI

Microsoft Visual Basic for Applications

Oracle Data Integrator

SAP BO Data Services

SnapLogic

Tableau

Talend

VBA Macros

Job description

Job Description

Responsibilities:

• Analyze content trends and user engagement metrics
• Develop content strategies to drive traffic and enhance brand presence
• Optimize content for search engines (SEO) to improve visibility
• Collaborate with content creators, designers, and marketers to ensure brand consistency
• Monitor and report on key performance indicators (KPIs) for content initiatives

Qualifications

• Bachelors - Business Analytics
• Bachelors - Computer Science
• Bachelors - Statistics
• Masters - Data Science

Certifications

• CCP - Certified Credit Professional - Credit Institute of Canada
• Certified Anti-Money Laundering Specialist (CAMS) - Professional School of Indian Banking (PSIB)
• Certified Information Privacy Professional, U.S. private-sector (CIPP/US) - International Association of Administrative Professionals (IAAP)
• Certified Information Systems Security Professional (CISSP) - Workforce Academy Online
• Certified Risk Professional (CRP) - Udemy

Required Skills

• Ab Initio
• Agile Methodology
• Alteryx
• Collaboration Tools
• Data Integration
• Data Modeling
• Demand Forecasting
• Design Thinking
• High Volume Replication
• Inclusion
• Informatica PowerCenter
• Matillion ETL
• Microsoft Excel
• Microsoft Power Business Intelligence (PBI)
• Microsoft Visual Basic for Applications
• Oracle Data Integrator (ODI)
• Personal Effectiveness
• Python (Programming Language)
• SAP BO Data Services (BODS)
• SnapLogic
• Statistics
• Tableau (Software)
• Talend
• VBA Macros

Language

English (Required)

Job Type

Fixed Term (Fixed Term)

Job End Date

2027-11-30

Master Skill List

Process Analytics - Trust & Safety

Remote Type

Office

Work Shift

With shift (Poland)

Compensation Range

Initial Pay Starting From 5500 PLN

Why join Genpact?

• Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
• Make an impact - Help global enterprises solve business challenges that matter
• Accelerate your career - Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best - Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Please be informed the proof of education (including educational certificates) may be requested during the recruitment process.

Please note that Genpact does not impose any CV format nor do we requir