Analyst - Process Analytics - Trust & Safety 5A

6004 Genpact Services Poland sp. z o.o.; Kraków; On-site; PLN 56,000 - 67,000; Full time

Job summary

Genpact seeks an Analyst - Process Analytics in Kraków to drive data-driven content strategies within Trust & Safety. You will analyze trends, optimize SEO, and collaborate with creators and marketers to enhance brand visibility and engagement.

The role requires strong analytics skills, proficiency with data tools, and the ability to translate insights into actionable improvements. A deep understanding of data modeling and dashboards is essential.

Qualifications

• Bachelors in analytics, CS, or statistics plus a master in data science or equivalent
• Experience with data integration, modeling and analytics tools
• Certifications in data security or privacy are a plus

Responsibilities

• Analyze content trends and user engagement metrics
• Develop content strategies to drive traffic and brand presence
• Optimize content for SEO to improve visibility
• Collaborate with content creators, designers and marketers
• Monitor and report KPIs for content initiatives

Skills

Ab Initio

Agile

Alteryx

Data Integration

Data Modeling

Demand Forecasting

Design Thinking

Excel

Power BI

Python

Tableau

VBA Macro

Language Proficiency - Advanced - C1

Education

Bachelor's degree in Business Analytics

Bachelor's degree in Computer Science

Bachelor's degree in Statistics

Master's degree in Data Science

Tools

Alteryx

Informatica PowerCenter

SAP BO Data Services

Matillion ETL

Oracle Data Integrator

Tableau

Power BI

Excel

VBA

SnapLogic

Talend

Job description

Job Description

Analyst - Process Analytics - Trust & Safety Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Responsibilities

• Analyze content trends and user engagement metrics
• Develop content strategies to drive traffic and enhance brand presence
• Optimize content for search engines (SEO) to improve visibility
• Collaborate with content creators, designers, and marketers to ensure brand consistency
• Monitor and report on key performance indicators (KPIs) for content initiatives

Qualifications

• Bachelors - Business Analytics
• Bachelors - Computer Science
• Bachelors - Statistics
• Masters - Data Science
• Certifications CCP – Certified Credit Professional - Credit Institute of Canada Credit Institute of Canada
• Certified Anti-Money Laundering Specialist (CAMS) - Professional School of Indian Banking (PSIB) Professional School of Indian Banking (PSIB)
• Certified Information Privacy Professional, U.S. private-sector (CIPP/US) - International Association of Administrative Professionals (IAAP) International Association of Administrative Professionals (IAAP)
• Certified Information Systems Security Professional (CISSP) - Workforce Academy Online Workforce Academy Online
• Certified Risk Professional (CRP) - Udemy Udemy

Required Skills

• Ab Initio
• Agile Methodology
• Alteryx
• Collaboration Tools
• Data Integration
• Data Modeling
• Demand Forecasting
• Design Thinking
• High Volume Replication
• Inclusion
• Informatica PowerCenter
• Matillion ETL
• Microsoft Excel
• Microsoft Power Business Intelligence (PBI)
• Microsoft Visual Basic for Applications
• Oracle Data Integrator (ODI)
• Personal Effectiveness
• Python (Programming Language)
• SAP BO Data Services (BODS)
• SnapLogic
• Statistics
• Tableau (Software)
• Talend
• VBA Macros Language English (Required)
• Language Proficiency - Advanced - C1

Job Details

Additional Job Location - Job Type Regular Master Skill List - Process Analytics - Trust & Safety Remote Type - Office Work Shift - With shift (Poland)

Compensation

Compensation Range- Initial Pay Starting From 5500 PLN

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values‑driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together

Equal Opportunity Statement

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

About Genpact

We're an agentic and advanced technology solutions company that runs mission-critical operations for the world's leading companies, while building and deploying the agentic products and technology that power those operations. Our teams bring deep expertise to shape what AI can do and change how businesses actually run. Join us to build the career you want — and be on it because you'll be in it. At Genpact, your expertise grows because you're inside the work. Whether you build AI systems or bring deep knowledge of how businesses run, you'll work on real challenges that change how the world's leading companies operate. There's a lot to learn here, and room to grow.

Hiring Process

Genpact never asks applicants to pay to be part of our hiring process.