AI-Driven Operational Risk & Controls Expert

Citigroup Inc.; Warszawa; Hybrid; PLN 180,000 - 240,000; Full time

Benefits offered by this job

Pension plan

Private medical care

Life insurance

Employee assistance program

Parental leave

Sport card

Holidays allowance

Volunteering day

Flexible benefits platform

Job summary

Citi Solutions Center Poland is seeking an In-Business Control Expert to strengthen operational risk and control across the SSO Middle Office. You will evaluate control effectiveness, identify gaps, and drive remediation while coordinating with 2LoD and Internal Audit.

The role supports AI-enabled improvements and governance enhancements. The ideal candidate has 3+ years in risk/control roles, strong English communication, and hands-on testing experience in a regulated financial services

Qualifications

• Bachelor’s degree in Finance, Economics, Business Administration, Risk Management or related discipline.
• 3+ years in Operational Risk, Controls, Compliance, Internal Audit or related regulated financial services function.
• Excellent English communication, both written and spoken.
• Advanced proficiency in Office applications, especially Excel and PowerPoint.
• Experience with MCA, RCSA, or equivalent control assessment frameworks.
• Hands-on control testing, risk assessments, issue management and audit coordination.

Responsibilities

• Perform independent reviews and testing of operational processes and controls to assess design and operating effectiveness.
• Evaluate the control framework and design/implement enhancements to minimize risk.
• Prepare clear reporting on testing results, risk exposures, deficiencies, and remediation progress.
• Maintain accurate control inventories and documentation in line with governance requirements.
• Identify emerging risks and gaps; support remediation strategies and root-cause analysis.
• Coordinate with 2LoD during testing, risk assessments, and governance reviews.
• Liaise with Internal Audit to facilitate audit activities and actions.
• Initiate ad hoc gap analyses and independent process reviews of procedures and workflows.
• Drive implementation of agreed process improvements and embed corrective measures.
• Identify opportunities to integrate AI into governance, risk and controls processes.

Skills

Operational Risk

Controls

Internal Audit

Governance

RCSA

MCA

Audit coordination

Education

Bachelor's degree in Finance, Economics, Business Administration, Risk Management or a related discipline

Job description

Citi Solutions Center Poland is seeking an In-Business Control Expert to strengthen operational risk and control across the SSO Middle Office. You will evaluate control effectiveness, identify gaps, and drive remediation while coordinating with 2LoD and Internal Audit.

The role supports AI-enabled improvements and governance enhancements. The ideal candidate has 3+ years in risk/control roles, strong English communication, and hands-on testing experience in a regulated financial services