Accounting and Administrative Assistant

CHIC BASIC POLAND sp. z o.o.; Warszawa; On-site; PLN 60,000 - 90,000; Full time

Benefits offered by this job

International work environment

Competitive salary based on experience

Stable and collaborative working环境

Job summary

CHIC BASIC POLAND sp. z o.o.

in Warsaw is seeking an Accounting and Administrative Assistant to manage orders, coordinate communications with customers, suppliers, freight forwarders, and logistics providers, and handle export documentation. The ideal candidate has 5+ years in customer service within import-export, strong English, a degree in a related field, and proficiency in Excel and ERP systems such as Comarch ERP Optima.

Qualifications

• Minimum 5 years of experience in a Customer Service role within an import-export company.
• Degree or Diploma in International Trade, International Business, Accounting, or related field.
• Good command of English, both written and spoken.

Responsibilities

• Manage customer orders from receipt to delivery.
• Coordinate daily communications with customers, suppliers, freight forwarders, and logistics providers.
• Prepare and manage export documentation and ensure compliance with international trade requirements.
• Monitor shipments and provide timely updates to customers.
• Handle customer inquiries, claims, and order-related issues professionally and efficiently.
• Collaborate with internal departments to ensure smooth order processing and customer satisfaction.
• Maintain accurate records and update ERP systems.
• Issuing and registering invoices in the ERP and providing the needed information to our accountants.

Skills

Customer service

Export documentation

International trade operations

English proficiency

ERP systems

Education

Degree or Diploma in International Trade, International Business, Accounting, or related field

Tools

Comarch ERP Optima

Microsoft Excel

Job description

Accounting and Administrative Assistant

Miejsce pracy: Warszawa

Your responsibilities

• Manage customer orders from receipt to delivery.
• Coordinate daily communications with customers, suppliers, freight forwarders, and logistics providers.
• Prepare and manage export documentation and ensure compliance with international trade requirements.
• Monitor shipments and provide timely updates to customers.
• Handle customer inquiries, claims, and order-related issues professionally and efficiently.
• Collaborate with internal departments to ensure smooth order processing and customer satisfaction.
• Maintain accurate records and update ERP systems.
• Issuing and registering invoices in the ERP and providing the need information to our accountants

Our requirements

• We are looking for an experienced Customer Service Specialist to join our team. The ideal candidate will have a solid background in international trade operations, customer service, and export documentation management.
• Minimum 5 years of experience in a Customer Service role within an import-export company.
• Degree or Diploma in International Trade, International Business, Accounting, or a related field.
• Good command of English, both written and spoken.
• Proven experience in the preparation and management of export documentation.
• Strong organizational and communication skills.
• Ability to work effectively in a fast-paced international environment.
• Proficiency in Microsoft Office applications, particularly Excel.
• Preferred Qualifications
• Knowledge of Comarch ERP Optima will be considered a strong advantage.
• Experience in the FMCG, food, or beverage sector is a plus.
• Additional foreign language skills will be valued.

What we offer

• Opportunity to work in an international business environment.
• Competitive salary package based on experience and qualifications.
• Stable and collaborative working environment.

About Us

We are an import-export company specializing in the distribution and exportation of food and beverage products all around the world. We have officies in 5 countries and 15 years of experience in this business. We work with international suppliers and customers and are committed to delivering excellent service and efficient supply chain management.