Account Manager – Agency Partnerships (Singapore)

INFUSE; Poland; Remote; PLN 120,000 - 180,000; Full time

Job summary

A leading agency management firm is seeking a proactive professional to manage agency relationships across Singapore. The role involves driving client retention, owning the RFP process, and collaborating with internal teams. Candidates should have 3-5+ years of experience in agency management or account leadership and strong communication skills. This is a remote position.

Qualifications

• Minimum 3-5+ years experience in agency management or account leadership.
• Proficiency in driving renewals and managing RFP cycles.
• Solid commercial acumen in service-based partnerships.

Responsibilities

• Manage agency relationships across Singapore.
• Own the RFP process and ensure timely responses.
• Drive client retention and renewals for agency-linked accounts.

Skills

Agency management

Interpersonal skills

Communication skills

Strategic thinking

Job description

Remote

Hiring Process

• We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We promise to give your candidacy a fair and detailed assessment.
• We may invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project to determine whether you will be a good fit for the team.
• We will invite you to interview with our hiring manager and/or the interview team. Interviews are conducted in person or via Zoom; we do not conduct interviews via text message or other messaging apps.
• From there, it’s decision time. If you are still excited to join INFUSE and we like you, we will discuss the offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy.

What You’ll Do

• Serve as the primary day-to-day lead for managing agency relationships across Singapore.
• Own the RFP process: ensure timely, compelling responses aligned with client and partner expectations.
• Build and maintain strong agency connections through regular touchpoints—check-ins, coffee meetings, lunch or the occasional happy hour (with budget-wise discretion).
• Stay attuned to agency shifts and opportunity signals—identify new needs, market dynamics, and growth opportunities.
• Drive client retention and renewals for agency-linked accounts, working proactively to maintain momentum.
• Collaborate closely with the Account Director to advance renewal pipelines and escalate opportunities.
• Partner with the GTM Strategist to coordinate agent-facing workshops, research-sharing sessions, and joint strategic initiatives.

Who You Are

• Proactive & Personable: You initiate outreach, cultivate relationships effortlessly, and bridge people with a natural warmth.
• Commercially Sharp: You understand the drivers of agency economics and revenue dynamics, helping to identify and secure new or retained spend.
• Structured & Strategic: You can manage RFP workflows, track opportunity pipelines, and stay organized across multiple partners.
• Collaborative Team Player: You partner across internal teams—sales, strategy, activation—to drive mutual success.
• Region-Savvy: familiar with the Singapore market and agency culture, you navigate local expectations and nuances confidently.

Qualifications

• Minimum 3-5+ years experience in agency management, account leadership, or demand generation across B2B consultative environments.
• Demonstrated proficiency in driving renewals, managing RFP cycles, and engaging cross-functional stakeholders.
• Solid interpersonal and communication skills, combined with commercial acumen in service-based partnerships.
• A track record of success in client retention and agency-facing engagement.