Account Executive

LexisNexis Risk Solutions; Warszawa; On-site; PLN 140,000 - 200,000; Full time

Job summary

LexisNexis Risk Solutions is seeking an Account Executive to manage a portfolio of existing customers, ensuring renewals and ongoing satisfaction across the lifecycle. You will build strong relationships with senior stakeholders and identify opportunities to expand licences and introduce additional products.

You will collaborate with cross-functional teams, deliver onboarding and product training, maintain accurate CRM records (Salesforce preferred), and provide leadership with regular

Qualifications

• Experience managing a portfolio of customers and meeting renewal targets.
• Proven ability to identify upsell and cross-sell opportunities.
• Strong communication and relationship-building skills with senior stakeholders.
• Fluency in English and Russian is mandatory.
• Experience with CRM systems, preferably Salesforce.

Responsibilities

• Manage a portfolio of existing customers throughout their lifecycle.
• Own the full renewal cycle with timely and accurate contract renewals.
• Identify and qualify upsell and cross-sell opportunities to drive incremental revenue.
• Deliver onboarding and tailored product training to users.
• Coordinate with internal teams to resolve issues and support a seamless customer experience.
• Provide regular updates to leadership on performance and account activity.

Skills

Portfolio management

Renewals

Upsell & cross-sell

CRM literacy

Communication skills

Relationship-building

Analytical skills

Problem-solving

Organizational skills

English & Russian fluency

Tools

Salesforce

Job description

.LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, .As an **Account Executive** at LexisNexis Risk Solutions, you will play a key role in driving customer success, retention, and revenue growth within your assigned portfolio. You'll manage a book of existing customers throughout their lifecycle, ensuring timely renewals while proactively identifying opportunities to expand usage, increase licences, and introduce additional products.* Manage a portfolio of existing customers, acting as their main point of contact* Build strong, long-term relationships to ensure high satisfaction and retention* Own the full renewal cycle, ensuring timely and accurate contract renewals* Own the full renewal cycle, Identify and qualify upsell and cross-sell opportunities to drive incremental revenue* Monitor account health, spot risks early, and take proactive action* Deliver onboarding and tailored product training to new and existing users* Coordinate with internal teams to resolve issues and support a seamless customer experience* Maintain accurate CRM records, forecasts, and opportunity updates* Provide regular updates to leadership on performance and account activity* Proven ability to manage a portfolio of customers and meet renewal and revenue targets* Strong communication and relationship-building skills, including confident phone engagement* Proactive, empathetic, and able to resolve customer issues effectively* Highly organised and detail-oriented, with the ability to manage multiple priorities* Strong analytical and problem-solving skills to identify trends and opportunities* Adaptable and able to collaborate effectively with cross-functional teams* Results-driven, with a focus on customer satisfaction and commercial growth* **Fluency in both English and Russian is mandatory*** Experience using CRM systems (Salesforce preferred)* Background in account management or client-facing roles with senior stakeholders* Familiarity with structured sales methodologies (e.g., MEDDPICC, SPIN)**We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click** **to access benefits specific to your location.**