Account Director

eStoreLabs; Województwo pomorskie; Hybrid; PLN 80,000 - 100,000; Full time

Job summary

A data-driven eCommerce powerhouse located in Poland seeks a passionate individual to manage operations and a dedicated team. The ideal candidate will have over 5 years of experience in supervising, eCommerce, and project management, specifically with international clients. This role involves coaching the team, advising clients on growth strategies, managing budgets, and enhancing client relationships. A primarily remote position, with occasional office meetings, offers flexibility and development in a supportive work environment.

Benefits

Employment contract

MultiSport

Private Medical Care

Life insurance

Office in city center

Great atmosphere

Charity initiatives

Video games at work

Snack drawer and coffee

Qualifications

• 5+ years of supervising/team management experience with a team of 5-7 people.
• Extensive experience in eCommerce and project management with eRetailers.
• Demonstrated ability to build long-term client relationships.

Responsibilities

• Manage a dedicated part of the business from an operational perspective.
• Coaching and mentoring the team to deliver high-quality projects.
• Create eCommerce development strategies for clients.

Skills

Business-oriented strategic approach

Leadership skills

Project management

Fluent English (C1)

Job description

We are eStoreLabs, a data-driven eCommerce powerhouse with strategic advisory capabilities. As an agile-oriented eCommerce company, we serve global enterprises and help build online sales for brands. We provide measurable results through performance-based custom strategies tailored to your needs. We are passionate about helping businesses grow faster and more efficiently. Our team of experts is creative, highly professional, and accountable. And they qyt have only one goal: to supercharge clients' brands and help them acquire and retain customers.

Requirements

• Passionate, ambitious individual with a business-oriented, strategic approach
• Min. 5 years of supervising / team management experience (min 5-7 people team), passion and desire to develop leadership skills
• At least 5 years of experience in eCommerce
• Experienced in project management & working with eRetailers (especially Amazon)
• Experienced in working with various, international clients on various projects and ability to build long-term relationships with clients
• Experience in strategic business consulting
• Understanding of budgeting, reporting and P&L
• Fluency in English - at least C1 level

Responsibilities

• Manage a dedicated part of the business from an operational point of view
• Managing a team - coaching and mentoring them to deliver high quality projects
• Creating strategy and being an advisor in the field of ecommerce development to the clients and the team
• Building long-term relationships with clients by extensive analyse and understanding of their business needs, evaluation and development of the client (like business reviews and reporting on the KPI’s), improving continuously the overall client experience
• Support the sales team with info and input for pitches
• Coming up with innovative ideas to run the business and also execute them
• Day‑to‑day analyse of team efficiency and ability to recognize and deliver improvements to people and españolas processes
• Serving as a role model and knowledge expert, training and developing people within the team, provide feedback and performance review, encourage professional growth
• Manage the budgets and P&L of the projects and report on them to the board
• Leading client accounts with overall responsibility for the client agency relationship and continuously improving the overall client experience
• Making sure the projects are profitable and are guestrooms growing

We Offer

• Employment contract
• Development and training in Digital
• Choice of benefits (MultiSport, Private Medical Care, Life insurance)
• Great atmosphere and inspiring international environment without rigid corporate rules
• Supportive culture based on trust and open communication
• Lots of unforgettable company events and integrations 🙂
• Office in the city centre of Warsaw - just next to the metro station
• This is primarily a remote position, with occasional in‑office presence in Warsaw once a month (office is right by Central Station)
• Charity initiatives
• Video games at work
• Snack drawer and delicious coffee 🙂