Job Description
Position details
Travel Guru Consultants is a visa consultancy in Model Town, Lahore, built on one principle: honest advice before payment, and carefully prepared files after it. We are looking for an experienced specialist to lead our visa and ticketing work and help set the standard for how a professional consultancy should operate.
- Location: Model Town, Lahore (on-site)
- Type: Full-time, Monday to Saturday
- Experience: 3 to 5 years
- Salary: PKR 60,000 to 100,000, based on experience
- Reports to: Managing Partner
- Start date: Immediate
What you will do
- Assess client profiles and give honest, written ratings using our assessment process.
- Prepare complete visit visa files for the UK, Schengen countries, USA, Canada, the Gulf and Asia.
- Review bank statements, employment and business documents for accuracy and consistency.
- Draft cover letters, travel plans and application forms, and check colleagues' files before submission.
- Book appointments with VFS, TLS and Gerry's, and brief clients before they attend.
- Issue, reissue and refund airline tickets on a GDS.
- Analyse refusal letters and prepare honest reapplication plans.
- Keep client records, documents and status updates current in our digital system.
What we offer
- A salary that reflects your skill and experience, plus a quarterly bonus for quality, not commission.
- A professional office and modern digital systems.
- Training in our assessment and file-review method.
- A leading role in a growing company, with future work in Umrah, tourism and corporate travel.
How we work
We never alter, borrow or invent documents, promise approvals, or claim contacts at any embassy. Every file is checked by a second person before it is submitted. If you take pride in clean, honest work, we would like to meet you.
Shortlisted candidates will complete a practical assessment at our office.
Job Specification
- 3 to 5 years of hands-on visa processing at a travel agency or consultancy.
- Files handled for the UK, Schengen, and the USA or Canada.
- Working knowledge of Sabre, Galileo or Amadeus.
- Clear written English and fluent Urdu. Punjabi is a plus.
- Confidence with Google Sheets, email and scanning.
- A bachelor's degree is preferred. IATA or UFTAA training is a plus.
- Customer service, excellent communication on email, WhatsApp and in person, digital record keeping, and high attention to detail.
Job Rewards and Benefits