US Healthcare Patient Care Coordinator (In-Office)

Edge; Punjab; Presencial; PKR 900.000 - 1.500.000; Jornada completa

Descripción de la vacante

Edge is hiring a Patient Care Coordinator to provide administrative and clinical coordination within a US healthcare environment. The role requires an MBBS degree, experience with US healthcare providers, and excellent English communication.

It is an in-office position with rotating schedules and holiday coverage, based in Pakistan (Karachi, Lahore, Islamabad, or Rawalpindi). Responsibilities include coordinating telehealth, managing patient documentation in EHRs, handling insurance

Formación

• Must hold an MBBS degree.
• Must have prior experience working with US healthcare providers and doctors.
• Clear and professional spoken and written English communication skills.
• Willing to work strictly in-office with rotating schedules and holiday coverage.

Responsabilidades

• Coordinate telehealth appointments and ensure patients are prepared with required forms and documentation.
• Monitor patient messages and route requests to appropriate providers.
• Maintain accurate patient information in EHR systems.
• Coordinate laboratory orders and results, including tracking and notifying providers.
• Manage medication-related requests and coordinate with providers/pharmacies.
• Coordinate referrals and track status to ensure follow-through.
• Conduct post-visit follow-ups and coordinate outstanding tasks.
• Handle inboxes and task queues to ensure timely patient-related requests.
• Support communication between doctors, patients, labs, pharmacies, and admin teams.
• Verify insurance eligibility and benefits through EHR systems and payer portals.

Conocimientos

English communication

Empathy

Organizational skills

Attention to detail

Educación

MBBS degree

Descripción del empleo

Edge is hiring a Patient Care Coordinator to provide administrative and clinical coordination within a US healthcare environment. The role requires an MBBS degree, experience with US healthcare providers, and excellent English communication.

It is an in-office position with rotating schedules and holiday coverage, based in Pakistan (Karachi, Lahore, Islamabad, or Rawalpindi). Responsibilities include coordinating telehealth, managing patient documentation in EHRs, handling insurance