Training Manager - Sales

METRO/MAKRO; Lahore; On-site; PKR 1,200,000 - 2,400,000; Full time

Job summary

METRO Pakistan (Pvt) Limited is seeking a Sales Capabilities Development professional to build and implement a comprehensive training program for the sales organization. You will design curricula, deliver materials, and ensure field adoption of selling skills across teams.

You will collaborate with sales leadership and the learning partner to assess needs, create targeted content, and drive onboarding of new sales staff. The role emphasizes coaching and measurable impact on performance.

Qualifications

• Minimum Bachelor's degree or equivalent work experience.
• Experience: 2 years of relevant experience.

Responsibilities

• Builds a training strategy for the sales team.
• Designs, develops, and delivers training curriculum and materials for sales staff on products and selling skills.
• Maximizes OB / key account manager effectiveness by identifying gaps and addressing training needs.
• Creates evidence-based learning experiences that improve sales performance.
• Conducts learning needs assessments and builds content and curricula across roles with a sales focus.
• Delivers and tracks all training initiatives within deadlines and goals.
• Field coaching and on-the-job training to ensure skill application in the field.
• Conducts joint field visits with OB / KAM to assess performance and provide coaching.
• Promotes on-the-job coaching culture and supports managers with coaching plans.
• Leads onboarding for new sales employees with the talent team.
• Develops content with internal SMEs to create training programs and materials.
• Becomes an expert on Pakistan MDC and HoReCa strategy and translates it into sales modules.

Skills

Sales training design

Curriculum development

Coaching

Field coaching

Onboarding

Content creation

Education

Bachelor's degree or equivalent

Job description

METRO opened its first cash & carry wholesale center in Pakistan in 2007 & expanded to 5 wholesale centers in a short span of 18 months. In July 2012 METRO and Makro-Habib combined their wholesale business in Pakistan marking the beginning of a long-term partnership to the mutual benefit of both companies. The merger allowed
METRO and Makro-Habib to combine resources and gain the financial strength to lead and grow in a challenging environment and to gain synergies targeted to generate value for our customers and suppliers alike. Today the company is operating 10 wholesale centers in Lahore, Karachi, Multan, Islamabad & Faisalabad.

METRO Pakistan (Pvt) Limited is part of METRO GROUP’s sales division METRO Cash & Carry, the international leader in self-service wholesale. The company operates more than 750 stores in 25 countries in Europe, Asia and Africa and has a workforce of over 107,000 employees. Sales in 2016/17 were approximately 37 billion Euro.

Job Description

SALES CAPABILITIES DEVELOPMENT

• Works with sales leadership and learning partner to build a training strategy for our sales team.
• Designs, develops, and delivers training curriculum and associated materials for sales staff on company products and selling skills, including but not limited to sales processes, negotiation, strategic selling, etc.
• Maximizes OB / key account managers effectiveness by determining gaps and addressing training needs.
  • Creates evidence-based learning experiences that enhance sales performance.
  • Conducts learning need assessments, builds training content and curriculum across roles that requires sales focus.
  • Identify training needs during field visits, quizzes, detailing sessions etc. and create targeted improvement plans.
• Delivers and track all training initiatives working within training deadlines and goals.
• Field Coaching & On-the-Job Training: ensure implementation of selling skills in the field.
• Conduct joint field visits with OB / KAM to assess performance and provide coaching on identified developmental needs.
• Promote on the job coaching culture in the organization.
• Facilitate line mangers in coaching plan.
• Leads on-boarding for new sales employees with the talent team.
• Works with internal subject matter experts in sales, offer, marketing, finance, etc to develop content & create training programs and materials.
• Becomes an expert on Pakistan MDC and HoReCa strategy and value proposition and translates it into sales modules.

PERFORMANCE MANAGEMENT

• Develops and runs Sales Force certification process.
• Coach sales employees and managers.
• Keeps up to date on adult learning principles, modern learning tools, and learning technology trends.
• Assist in creation of metrics to measure the success and effectiveness of our training.

Qualifications

Minimum Bachelor’s degree or equivalent work experience.

Additional Information

Experience: 2 Years of relevant experience.