TikTok Shop Operations & Growth Coordinator

Envision Horizons; Pakistan; Remote; PKR 5,540,000 - 6,648,000; Full time

Job summary

Envision Horizons is a global marketplace growth agency specializing in Amazon, Walmart, and other major retail media networks. We seek a detail-oriented TikTok Shop Operations Coordinator to support day-to-day operations across client accounts, focusing on TikTok Shop while aligning with broader e-commerce strategy.

You’ll collaborate with Account Managers and cross-functional teams to ensure listings stay compliant, shop health stays green, and campaigns run smoothly in a fast-paced

Qualifications

• Experience in e-commerce operations or marketplace support.
• Hands-on experience with TikTok Shop and Seller Center.
• Strong written and verbal English communication skills.
• Proficiency in Google Sheets and Excel; familiarity with Asana and Slack is a plus.
• Bachelor’s degree or equivalent relevant experience.

Responsibilities

• Manage daily TikTok Shop operations for assigned brand accounts, including order fulfillment tracking and inventory sync.
• Write and optimize PDP copy and imagery to meet TikTok Shop standards.
• Monitor shop-health KPIs and escalate issues to the Account Manager.
• Assist with listing, inventory, fulfillment, and policy-related issue resolution.
• Maintain operational trackers for inventory, orders, listings, promotions, and support cases.
• Coordinate product information, imagery, claims support, and assets with internal teams and clients.
• Write CRM messages to targeted customer segments.
• Prepare client updates, dashboards, and status reports.

Skills

E-commerce operations

TikTok Shop

Account coordination

English communication

Google Sheets/Excel

Asana/Slack

Education

Bachelor's degree or equivalent

Job description

Envision Horizons is a global marketplace growth agency specializing in Amazon, Walmart, and other major retail media networks. We seek a detail-oriented TikTok Shop Operations Coordinator to support day-to-day operations across client accounts, focusing on TikTok Shop while aligning with broader e-commerce strategy.

You’ll collaborate with Account Managers and cross-functional teams to ensure listings stay compliant, shop health stays green, and campaigns run smoothly in a fast-paced