Technology Business Partner, Pakistan

GlaxoSmithKline plc; Pakistan; On-site; PKR 1,800,000 - 3,000,000; Full time

Job summary

GlaxoSmithKline plc in Pakistan seeks a Technology Business Partner to bridge local business needs with Global Tech, driving digital initiatives, data-driven decisions, automation and AI. You will ensure cybersecurity, privacy, quality and regulatory alignment while supporting transformation across markets.

The role emphasises stakeholder management, collaboration with global product roadmaps, and standardisation of digital solutions to improve efficiency and value realization for the business.

Qualifications

• Bachelor's degree (Master's preferred) in Computer/Software Engineering, Information Systems, Computer Science, or a related discipline.
• Around 5+ years of relevant experience in IT business partnering, technology consulting, digital transformation, product or portfolio management, or delivery of IT/digital projects.
• Exposure to commercial business processes, digital channels, data & analytics, AI, and automation; experience in multi-country or regional organisations is an advantage.
• Strong stakeholder management and influencing skills, with the ability to work in a global matrix environment and liaise between business and central technology teams.
• Good understanding of customer engagement technologies, enterprise applications, and data platforms; pharmaceutical commercial process knowledge (e.g. IQVIA, Veeva) is a plus.
• Proven analytical, problem-solving and communication skills, with an agile mindset and ability to operate in a fast-changing environment.

Responsibilities

• Build trusted relationships with local business stakeholders and understand market priorities, risks, and opportunities.
• Support demand management by capturing, shaping, and prioritising technology and digital initiatives based on business value and feasibility.
• Work with Global Tech teams to align local needs with global product roadmaps and enterprise platforms.
• Promote reuse and standardisation of digital and technology solutions across markets to reduce duplication and improve efficiency.
• Contribute to digital transformation initiatives, including AI, advanced analytics, automation, digital customer engagement, and data & insights.
• Coordinate business engagement during delivery: requirements, testing, training, communications, and change adoption.
• Monitor benefits realisation and support continuous improvement of implemented solutions.
• Help ensure compliance with cyber security, data privacy, quality/validation, enterprise architecture, and relevant regulatory controls.
• Act as an escalation point to help coordinate resolution of critical technology issues impacting local stakeholders.

Skills

Agile Methodology

Cross-Functional Teamwork

Data Analysis

Design Thinking

DevOps

Prioritization

Product Development Research

Product Roadmapping

Project Management

ROI

Software Development

Strategy Deployment

UX

UI Design

Education

Bachelor's degree

Tools

IQVIA

Veeva

Job description

Job Summary

As a Technology Business Partner, Pakistan , you will act as a key liaison between business teams and Global Tech, helping translate commercial and operational needs into scalable digital and technology solutions. You will support digital transformation, data-driven decision-making, automation, and AI adoption, while ensuring alignment with GSK standards for cybersecurity, quality, privacy, and regulatory compliance.

Key responsibilities

• Build trusted relationships with local business stakeholders and understand market priorities, risks, and opportunities.
• Support demand management by capturing, shaping, and prioritising technology and digital initiatives based on business value and feasibility.
• Work with Global Tech teams to align local needs with global product roadmaps and enterprise platforms.
• Promote reuse and standardisation of digital and technology solutions across markets to reduce duplication and improve efficiency.
• Contribute to digital transformation initiatives, including AI, advanced analytics, automation, digital customer engagement, and data & insights.
• Coordinate business engagement during delivery: requirements, testing, training, communications, and change adoption.
• Monitor benefits realisation and support continuous improvement of implemented solutions.
• Help ensure compliance with cyber security, data privacy, quality/validation, enterprise architecture, and relevant regulatory controls.
• Act as an escalation point to help coordinate resolution of critical technology issues impacting local stakeholders.

Education, experience & skills

Bachelor's degree (Master's preferred) in Computer/Software Engineering, Information Systems, Computer Science, or a related discipline.

Around 5+ years of relevant experience in IT business partnering, technology consulting, digital transformation, product or portfolio management, or delivery of IT/digital projects.

Exposure to commercial business processes, digital channels, data & analytics, AI, and automation; experience in multi-country or regional organisations is an advantage.

Strong stakeholder management and influencing skills, with the ability to work in a global matrix environment and liaise between business and central technology teams.

Good understanding of customer engagement technologies, enterprise applications, and data platforms; pharmaceutical commercial process knowledge (e.g. IQVIA, Veeva) is a plus.

Proven analytical, problem-solving and communication skills, with an agile mindset and ability to operate in a fast-changing environment.

#AGTech

Skills

Agile Methodology, Cross-Functional Teamwork, Data Analysis, Design Thinking, DevOps, Prioritization, Product Development Research, Product Roadmapping, Project Management, Return on Investment (ROI), Software Development, Strategy Deployment, User Experience (UX), User Interface (UI) Design

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.