Senior Manager, Digital & Technology, Pakistan

GSK; Karachi Division; On-site; PKR 3,500,000 - 6,000,000; Full time

Job summary

GSK is a leading global biopharma company seeking a Digital & Tech Senior Manager to partner with the commercial business in Partner Markets, shaping and delivering technology and digital solutions that drive omnichannel transformation and data‑driven decisions. You will champion a digital‑first culture and ensure tech investments deliver measurable business value while complying with all regulations.

You will lead design, deployment and scaling of strategic digital initiatives, oversee the

Qualifications

• Bachelor’s degree in Computer Science or related field; MBA preferred.
• 8–10 years delivering IT and digital projects.
• Strong knowledge of pharmaceutical commercial processes, systems and data (IQVIA, Veeva).
• Excellent communication skills, strategic and analytical mindset.
• Proven ability to lead teams across cultures in a compliant setting.

Responsibilities

• Act as the primary Tech partner to the commercial business.
• Lead design, deployment, and scaling of omnichannel transformation initiatives.
• Champion a digital-first culture, upskilling commercial teams on digital tools.
• Own delivery of the local technology portfolio with governance and change management.
• Establish robust data analytics frameworks for actionable insights on customer behavior, market trends, and sales performance.
• Ensure all Tech applications comply with security, risk policies, privacy and healthcare standards.
• Lead and develop local Tech team and external partners.

Skills

Agile Methodology

Cross-Functional Teamwork

Data Analysis

Design Thinking

DevOps

Prioritization

Product Development Research

Product Roadmapping

Project Management

ROI

Software Development

Strategy Deployment

UX

UI Design

Education

Bachelor’s degree in Computer Science or related field

MBA preferred

Tools

IQVIA

Veeva

Job description

Job Summary

As Digital & Tech Senior Manager, you will be the primary Tech partner to the commercial business in Partner Markets, acting as a single point of contact to shape, deliver and embed technology and digital solutions that drive competitive advantage, omnichannel transformation and data-driven decision-making. You will provide functional and thought leadership on the “art of the possible”, champion a digital-first culture, and ensure Tech investments and applications deliver measurable business value while remaining fully compliant with GSK and local regulations.

Key Responsibilities

• Act as the primary Tech partner to the commercial business, representing all GSK Tech functions and ensuring technology, data and digital solutions effectively support key business objectives.


• Lead design, deployment, and scaling of strategic digital and omnichannel transformation initiatives in close collaboration with local and international commercial leaders and global Product & Tech teams.


• Champion a digital-first culture, upskilling commercial teams on digital tools and platforms, and driving simplification, productivity, and innovative use of Digital, Data & Analytics and AI.


• Own delivery of the local technology portfolio (local, regional, and global projects), ensuring strong governance, effective change management, and that investments in Digital, Data & Analytics deliver clear business value.


• Establish robust data analytics frameworks to provide actionable insights on customer behavior, market trends, and sales performance, and proactively reuse successful global/regional tools to drive efficiency and cost savings.


• Ensure all Tech applications and projects comply with GSK security and risk policies, and with local and global regulatory, privacy and healthcare standards, working closely with Legal, Procurement and technology security and risk as needed.


• Lead and develop local Tech team and external partners, ensuring succession planning, capability building and a collaborative, high-performance culture.

Education, Experience & Skills

• Bachelor’s degree in Computer Science or related field (IT, Digital, Analytics); MBA preferred.


• 8–10 years’ experience delivering IT and digital projects, including at least 2 years of end-to-end project/programme delivery and business partnering.


• Strong knowledge of pharmaceutical commercial processes, systems and data (e.g. IQVIA, Veeva) and front-facing commercial operations at market and global level.


• Excellent communication skills, strategic and analytical mindset, and proven ability to lead teams and collaborate across cultures in a compliant setting.


• Advanced analytical skills with the ability to interpret data, generate insights and support data-driven decision-making.


• Proven ability to work across boundaries and cultures, collaborating with global colleagues at different levels, and to lead and develop teams with a positive, accountable attitude and willingness to learn.

#AGTech

Skills

• Agile Methodology


• Cross-Functional Teamwork


• Data Analysis


• Design Thinking


• DevOps


• Prioritization


• Product Development Research


• Product Roadmapping


• Project Management
  
• Return on Investment (ROI)


• Software Development


• Strategy Deployment


• UX


• UI Design

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.