Technical Support Specialist - IT Helpdesk (Lahore)

MapleClass Education; Lahore; On-site; PKR 4,727,000 - 6,396,000; Full time

Job summary

MapleClass Education in Lahore invites applications for a Technical Support Specialist to join our team. You will troubleshoot software and hardware issues, install and configure computer systems, and maintain accurate records of customer interactions.

The role requires strong problem-solving, clear communication, and a customer-first mindset to deliver exceptional service in a fast-paced educational tech environment.

This is a full-time, on-site role with opportunities for professional growth.

Qualifications

• Solid understanding of computer systems.
• Excellent written and verbal communication skills.
• Ability to deliver high-quality customer service.

Responsibilities

• Troubleshoot software and hardware issues.
• Install and configure computer systems.
• Maintain accurate records of customer interactions.

Skills

Computer systems knowledge

Communication skills

Customer service

Job description

MapleClass Education in Lahore invites applications for a Technical Support Specialist to join our team. You will troubleshoot software and hardware issues, install and configure computer systems, and maintain accurate records of customer interactions.

The role requires strong problem-solving, clear communication, and a customer-first mindset to deliver exceptional service in a fast-paced educational tech environment.

This is a full-time, on-site role with opportunities for professional growth.