System And Process Officer Executive Business Process Management

ACE MONEY TRANSFER LIMITED; Pakistan; On-site; PKR 500,000 - 900,000; Full time

Job summary

ACE Money Transfer Limited is seeking a System & Process Executive to oversee the day-to-day operations of the System & Process Department. You will support the SPD Lead by developing and implementing policies in collaboration with stakeholders and by providing operational support to multiple departments to achieve strategic goals.

Responsibilities include auditing processes, coordinating improvements, training stakeholders, and driving automation across systems.

Qualifications

• Bachelor’s degree in business administration, Computer Science, or related field.
• Up to 2 years of relevant work experience; fresh graduates with strong communication and policy writing skills are encouraged to apply.

Responsibilities

• Oversee day-to-day operations of the System & Process Department (SPD).
• Develop and implement policies and procedures with stakeholder collaboration.
• Audit current processes and coordinate improvements.
• Train stakeholders on new processes for effective implementation.
• Analyze processes and coordinate optimization with signoffs.
• Communicate process changes to affected parties.
• Automate processes by developing and implementing systems.

Skills

Ms Word

Excel

PowerPoint

Visio

Draw.io

Miro

Education

Bachelor’s degree

Job description

Job Description:

About Us:

We are a dynamic and fast-growing financial technology group headquartered in Manchester, United Kingdom, with an established presence across the UK, Europe, Canada, Australia, Pakistan, and Bangladesh. Our group, encompassing ACE Money Transfer and ACE Union, operates across two regulated verticals: Electronic Money Services (EMI) and Cross-Border Remittances.

Through our digital platforms, including mobile apps, web portals, and APIs, we deliver a comprehensive range of regulated financial services. These include digital payments, e-wallets, electronic money issuance, prepaid cards, mobile top-ups, bill payments, and international money transfers, designed to serve both individual and business customers in over 100 countries. By leveraging cutting‑edge technologies such as AI for fraud detection, automation for seamless transactions, and partnerships with global leaders like Mastercard, we provide secure, user‑friendly, and accessible financial solutions that adapt to the evolving needs of a global customer base.

As we scale our EMI and remittance operations amid 2026s fintech landscape marked by real‑time payments, embedded finance, blockchain integration, and sustainability initiatives, we are building a leadership team to drive innovation, regulatory compliance, and excellence across our dual‑regulated ecosystem.

Position Summary:

Job Overview:

The System & Process Executive is responsible for overseeing the day‑to‑day operations of the System and Process Department (SPD), ensuring effective management of organizational systems and processes. The role supports the System & Process Lead and involves developing and implementing policies and procedures in collaboration with stakeholder departments. Additionally, the System & Process Executive provides operational support to System & Process Department and other departments to help achieve the organization’s strategic objectives.

Responsibilities:

• Developing and implementing processes, procedures, or methods to improve the efficiency of all business aspects.
• Ensuring all regulations are followed and report any violations to the SPD Lead
• Conduct audits of current processes to identify opportunities for improvement
• Developing and modifying policies, procedures, and protocols for new or existing programs, processes, and products (as assigned).
• Training stakeholders on the new process to ensure effective implementation
• Analyze current processes and coordinate stakeholders and optimization/re‑engineer or modify as per best practices for their signoffs (as assigned)
• Communicate the process change to all affected parties.
• Automate the processes through developing and implementing systems.

Required Qualifications & Experience:

Education: Bachelor’s degree in business administration, Computer Science, or a related field.

Experience: Up to 2 years of relevant work experience. Fresh graduates with excellent communication skills with good command of presentation, report drafting and policy writing are also encouraged to apply.

Behavioural Skills:

• Good communication skills
• English Language Proficiency (both written and spoken)
• Presentable
• Excellent Presentation Skills
• Team Player
• Active & Assertive
• Can do Attitude
• Critical Thinking & Problem‑Solving skills

Competencies:

• Ms Word, Excel, PowerPoint, Visio, Draw.io, Miro, etc.
• Systemsand Platforms Overview
• Should have worked in the automation process via platforms & apps

ACE Money Transfer Profile: https://www.aceunion.com

Requirements: