Supervisor – Facility Management

aku; Pakistan; On-site; PKR 1,800,000 - 2,400,000; Full time

Job summary

Aga Khan University Hospital (AKUH) is seeking a Supervisor – Facility Management to oversee day-to-day facility operations at the Karachi campus. You will coordinate maintenance for AHUs, electrical, plumbing and civil systems, lead a team of staff and service providers, and ensure compliance with safety and environmental standards.

The role requires a Bachelor’s degree in engineering and at least 5 years in facility management, with strong communication, MS Office and CMMS proficiency.

Qualifications

• Bachelor’s degree or diploma in Mechanical/Electrical Engineering or a related field.
• Minimum 5 years of relevant experience in facility management, maintenance, or building operations.
• Strong interpersonal and communication skills.

Responsibilities

• supervising day-to-day facility management operations to ensure a safe, clean, and efficient working environment
• monitoring and coordinating maintenance activities for building systems, including AHUs/AC units, electrical, plumbing, civil, and other related services
• leading, training, and managing facility staff and service providers to ensure effective service delivery
• ensuring all MEP equipment is properly registered and updated in the EAM system
• conducting regular facility inspections to identify maintenance, repair, and safety requirements
• reporting inspection observations through the defined system protocols and ensuring timely corrective actions to prevent potential failures
• ensuring compliance with environmental, health, safety, and regulatory standards related to facilities and infrastructure
• planning and overseeing preventive planned maintenance (PPM) programs to minimize operational disruptions and extend asset life
• managing complaint logs and service requests to ensure timely resolution of facility-related issues
• maintaining accurate records of maintenance activities, inspections, equipment inventories, and compliance documentation
• assisting in facility budget preparation, expense monitoring, and cost-control initiatives.
• monitoring utility consumption and implementing energy-efficiency and sustainability initiatives
• supporting space management, office relocations, and workplace setup activities
• investigating facility incidents, accidents, and equipment failures, and implementing corrective and preventive actions
• ensuring emergency preparedness by maintaining response plans and coordinating facility-related emergency activities
• managing maintenance store inventory and ensuring timely replenishment of required materials
• supporting asset management, inventory control, and disposal activities.
• preparing periodic reports on facility performance, maintenance status, utility consumption, and operational metrics
• collaborating with internal departments and stakeholders to address facility needs and improve workplace services.

Skills

Interpersonal skills

Communication skills

Teamwork

Work under pressure

MS Office

CMMS

MEP knowledge

Civil works

Preventive maintenance (PPM)

Education

Bachelor’s degree or diploma in Mechanical/Electrical Engineering

Tools

MS Office

CMMS systems

Job description

Supervisor – Facility Management

Entity: Aga Khan Hospital, Karimabad

Location: Karachi, Pakistan

Introduction

The Aga Khan University Hospital(AKUH) is a not-for-profit healthcare institute that offers all medical services to their patients under one roof. In addition to the tertiary care hospital in Karachi, AKUH has a network of 4 Off-Campus Hospitals, 30+ Medical Centres, and over 290+ Clinical Laboratories, 30+ Pharmacies in over 120+ cities across Pakistan. It also offers Home Healthcare Services and home deliveries of medicines. The Hospital provides Zakat for those patients who are eligible, and the health systems offers generous Patient Welfare to support those in financial need. In recognition of its high quality and patient safety, the AKUH is accredited by the Joint Commission International (JCI) as an Academic Medical Centre and its Clinical Laboratories are accredited by the College of American Pathologists (CAP) for fast and accurate testing.

As an equal opportunity employer, AKU believes in promoting a diverse and inclusive culture and is committed to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between diverse workforce of its faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment.

Responsibilities

You will be responsible for:

• supervising day-to-day facility management operations to ensure a safe, clean, and efficient working environment
• monitoring and coordinating maintenance activities for building systems, including AHUs/AC units, electrical, plumbing, civil, and other related services
• leading, training, and managing facility staff and service providers to ensure effective service delivery
• ensuring all mechanical, electrical, and plumbing (MEP) equipment is properly registered and updated in the EAM system
• conducting regular facility inspections to identify maintenance, repair, and safety requirements
• reporting inspection observations through the defined system protocols and ensuring timely corrective actions to prevent potential failures
• ensuring compliance with environmental, health, safety, and regulatory standards related to facilities and infrastructure
• planning and overseeing preventive planned maintenance (PPM) programs to minimize operational disruptions and extend asset life
• managing complaint logs and service requests to ensure timely resolution of facility-related issues
• maintaining accurate records of maintenance activities, inspections, equipment inventories, and compliance documentation
• assisting in facility budget preparation, expense monitoring, and cost-control initiatives.
• monitoring utility consumption and implementing energy-efficiency and sustainability initiatives
• supporting space management, office relocations, and workplace setup activities
• investigating facility incidents, accidents, and equipment failures, and implementing corrective and preventive actions
• ensuring emergency preparedness by maintaining response plans and coordinating facility-related emergency activities
• managing maintenance store inventory and ensuring timely replenishment of required materials
• supporting asset management, inventory control, and disposal activities.
• preparing periodic reports on facility performance, maintenance status, utility consumption, and operational metrics
• collaborating with internal departments and stakeholders to address facility needs and improve workplace services.

Requirements

You should have:

• Bachelor’s degree or diploma in Mechanical/Electrical Engineering or a related field.
• minimum 5 years of relevant experience in facility management, maintenance, or building operations.
• strong interpersonal and communication skills.
• ability to work independently as well as effectively within a team and manage work pressure.
• willingness to work in shifts as required.
• proficiency in MS Office and CMMS systems.
• good knowledge of MEP systems, civil works, and preventive planned maintenance (PPM).

Comprehensive employment reference checks will be conducted.