Student Counseling Team Lead

HR POD Careers; Lahore; On-site; PKR 1,200,000 - 2,000,000; Full time

Job summary

HR POD Careers in Lahore is seeking a proactive Leader to manage the student counselling team and drive daily performance. You will set targets, monitor progress, and guide counsellors in engagement, follow-ups, and conversions to boost enrolments.

The role requires strong leadership, excellent communication, and the ability to maintain professional relationships while delivering high-quality student services. Experience with MS Office and reporting is preferred.

Qualifications

• Bachelor's degree in Business Administration, Education, Marketing, or a related field.
• Relevant experience in team management, sales, student counselling, or customer relations.
• Strong leadership, communication, coordination, and problem-solving skills.
• Ability to manage targets, improve team performance, and maintain professional relationships.
• Proficiency in MS Office and basic reporting tools for performance tracking.

Responsibilities

• Lead and supervise the student counselling team to ensure smooth daily operations.
• Set daily and monthly targets and monitor progress against established performance goals.
• Guide counsellors in student engagement, timely follow-ups, and enrolment conversions.
• Maintain professional communication standards and ensure quality student service.
• Monitor student inquiries, maintain accurate records, and prepare regular performance reports.
• Train and motivate team members to strengthen their skills and achieve performance targets.
• Coordinate with management on recruitment, team performance, and operational requirements.

Skills

Leadership

Team management

Sales

Student counselling

Customer relations

Communication

Problem solving

MS Office

Education

Bachelor's degree in Business Administration/Marketing/Education

Job description

HR POD Careers in Lahore is seeking a proactive Leader to manage the student counselling team and drive daily performance. You will set targets, monitor progress, and guide counsellors in engagement, follow-ups, and conversions to boost enrolments.

The role requires strong leadership, excellent communication, and the ability to maintain professional relationships while delivering high-quality student services. Experience with MS Office and reporting is preferred.