Team Lead - Student Counsellor (Onsite, Lahore, PKR Salary)

HR POD Careers; Lahore; On-site; PKR 670,000 - 1,116,000; Full time

Job summary

HR POD Careers in Lahore is seeking an experienced team lead to manage the student counselling team and oversee daily operations. You will set daily and monthly targets, monitor progress, and guide counsellors in student engagement and enrolment conversions.

The role requires a Bachelor's degree in Business Admin, Education, Marketing, or a related field, with strong leadership, communication, coordination, and problem-solving skills to maintain professional relationships and drive results.

Qualifications

• Bachelor's degree in Business Administration, Education, Marketing, or a related field.
• Relevant experience in team management, sales, student counselling, or customer relations.
• Strong leadership, communication, coordination, and problem-solving skills.
• Ability to manage targets, improve team performance, and maintain professional relationships.
• Proficiency in MS Office and basic reporting tools for performance tracking.

Responsibilities

• Lead and supervise the student counselling team to ensure smooth daily operations.
• Set daily and monthly targets and monitor progress against established performance goals.
• Guide counsellors in student engagement, timely follow-ups, and enrolment conversions.
• Maintain professional communication standards and ensure quality student service.
• Monitor student inquiries, maintain accurate records, and prepare regular performance reports.
• Train and motivate team members to strengthen their skills and achieve performance targets.
• Coordinate with management on recruitment, team performance, and operational requirements.

Skills

Leadership

Communication

Coordination

Problem-solving

Target management

Education

Bachelor's degree in Business Administration, Education, Marketing, or a related field

Tools

MS Office

Reporting tools

Job description

• Bachelor's degree in Business Administration, Education, Marketing, or a related field.
• Relevant experience in team management, sales, student counselling, or customer relations.
• Strong leadership, communication, coordination, and problem-solving skills.
• Ability to manage targets, improve team performance, and maintain professional relationships.
• Proficiency in MS Office and basic reporting tools for performance tracking.

Requirements:

• Bachelor's degree in Business Administration, Education, Marketing, or a related field.
• Relevant experience in team management, sales, student counselling, or customer relations.
• Strong leadership, communication, coordination, and problem-solving skills.
• Ability to manage targets, improve team performance, and maintain professional relationships.
• Proficiency in MS Office and basic reporting tools for performance tracking.

Responsibilities:

• Lead and supervise the student counselling team to ensure smooth daily operations.
• Set daily and monthly targets and monitor progress against established performance goals.
• Guide counsellors in student engagement, timely follow-ups, and enrolment conversions.
• Maintain professional communication standards and ensure quality student service.
• Monitor student inquiries, maintain accurate records, and prepare regular performance reports.
• Train and motivate team members to strengthen their skills and achieve performance targets.
• Coordinate with management on recruitment, team performance, and operational requirements.