Strategic Operations Lead: Planning & Analytics

Alibaba Group; Karachi Division; On-site; PKR 1,800,000 - 3,400,000; Full time

Job summary

Alibaba Group in Karachi is seeking a Manager S&OP to align Logistics, Fulfillment, Commercial, Finance, Marketing, and regional teams, delivering data‑driven insights and operational visibility to drive performance.

You will lead a team of analysts, own forecasting processes, support campaigns, optimize shipping and delivery, and analyze ROI to guide strategic decisions across the logistics business units.

Qualifications

• 3–5 years in Strategy & Planning, Operations, Logistics, or related fields.
• Bachelor's/Master’s degree in Business, Economics, Supply Chain, Data Analytics, or a related discipline.
• Strong expertise in data analysis, forecasting, and strategic decision‑making.
• Experience leading teams and cross-functional coordination.
• Advanced knowledge of Excel, SQL, Power BI, and data visualization tools is a plus.
• Ability to identify bottlenecks, optimize operations, and implement solutions effectively.
• Excellent stakeholder management, presentation, and reporting skills.

Responsibilities

• Strategic Coordination & Insights: Act as the linchpin between departments, ensuring alignment of initiatives and providing data‑driven insights and reports to management.
• Data Analytics & Team Leadership: Lead a team of analysts to extract, deep‑dive into, and manipulate data to identify root causes and actionable insights for performance tracking.
• Operational Visibility & Campaign Support: Provide daily operational visibility and support campaigns, mitigating risks related to ageing items and delivery performance.
• Logistics & Fulfillment Optimization: Identify initiatives to increase delivery speed, reduce errors, and recover shipping fees across logistics units.
• Operations Planning & Forecasting: Lead end‑to‑end planning and forecasts (monthly, quarterly, yearly) and translate sales forecasts into operational activities.
• Financial Performance & ROI Analysis: Compare forecasted budgets to actuals and conduct ROI analyses to support strategic projects.

Skills

Data analysis

Forecasting

Leadership

Cross-functional collaboration

Stakeholder management

Problem-solving

Education

Bachelor's/Master's degree in a relevant field

Tools

Excel

SQL

Power BI

Data visualization tools

Job description

Alibaba Group in Karachi is seeking a Manager S&OP to align Logistics, Fulfillment, Commercial, Finance, Marketing, and regional teams, delivering data‑driven insights and operational visibility to drive performance.

You will lead a team of analysts, own forecasting processes, support campaigns, optimize shipping and delivery, and analyze ROI to guide strategic decisions across the logistics business units.