Store In-Charge / Cashier- Islamabad

PakWheels.com; Saddar; On-site; PKR 279,000 - 614,000; Full time

Benefits offered by this job

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Job summary

PakWheels.com in Islamabad seeks a Store In-Charge / Cashier to manage front desk operations and billing at our Car Oil Change Service Center. The role requires courteous communication, basic accounting, and a customer-friendly attitude as you oversee reception, payments, and service coordination.

Ideal candidates have 2–3 years in cashiering or front desk roles, proficiency with MS Excel, billing software, and POS systems, and a presentable, trustworthy demeanor.

Qualifications

• Bachelor’s degree in Commerce or Business (B.Com) preferred.
• 2–3 years of cashiering/front desk or customer service experience.
• Proficient in MS Excel, billing software, and POS systems.
• Trustworthy, well-presented and customer-friendly personality.
• Strong communication and organizational skills.

Responsibilities

• Welcome customers professionally and explain available services.
• Generate accurate bills and invoices using billing software.
• Handle payments (cash, card, digital) and issue receipts.
• Maintain cash records and reconcile balances with Branch Manager.
• Answer calls, manage service appointments, and respond to inquiries.
• Coordinate with service team for timely updates and flow.
• Promote offers and care products to customers.
• Ensure reception and waiting area are clean and welcoming.
• Address complaints professionally and escalate when needed.
• Assist with basic admin tasks and service logs.

Skills

Front desk experience

Cash handling

Customer service

Communication skills

Education

B.Com / Commerce degree

Tools

MS Excel

Billing software

POS systems

Job description

Job Summary

At PakWheels, we are looking for a well-mannered and responsible Store In-Charge / Cashier to manage front desk operations and handle billing at our Car Oil Change Service Center in Islamabad. The ideal candidate should have good communication skills, basic accounting knowledge, and a customer-friendly attitude

Key Responsibilities:

• Welcome customers professionally and guide them regarding available services and offers.
• Generate accurate bills and invoices using POS or billing software.
• Receive and process various payment methods (cash, card, digital), issue receipts, and manage cash registers.
• Maintain daily cash records and reconcile balances in coordination with the Branch Manager.
• Handle incoming calls, manage service appointments, and respond to general customer inquiries.
• Collaborate with the service team to ensure timely customer updates and smooth vehicle service flow.
• Promote ongoing offers, service packages, and relevant car care products to customers.
• Ensure the reception and customer waiting area remains clean, organized, and welcoming.
• Address customer complaints professionally and escalated to the appropriate person when necessary.
• Support basic administrative tasks, such as maintaining service logs and customer records.

Qualifications:

• Preferred: Bachelor’s degree in Commerce or Business (B.Com)
• 2–3 years of experience in cashiering, front desk, or customer service roles (preferably in automotive or retail sectors)
• Proficient in MS Excel, billing software, and POS systems
• Trustworthy, well-presented, and customer-friendly personality
• Strong communication and organizational skills

At PakWheels, we take pride in fostering a dynamic and innovative workplace culture that values collaboration and growth. Since 2003, PakWheels.com has transformed the automobile industry in Pakistan, helping millions of Pakistanis buy, sell, and maintain their vehicles. By joining PakWheels, you'll be part of a mission to revolutionize the automobile landscape. Our environment thrives on creativity, teamwork, and forward-thinking ideas.