Specialist Email Administration

Descon Engineering Limited; Lahore; On-site; PKR 1,200,000 - 1,800,000; Full time

Job summary

Descon Engineering Limited IT Department in Lahore is seeking a Microsoft 365 Administrator to manage day-to-day administration, licensing, and governance of the Microsoft 365 environment, ensuring security and service availability. You will handle user lifecycle, password resets, MFA, mailbox management, eDiscovery, PST exports, and generate reports while maintaining accurate records and compliance.

A Bachelor's in IT/CS and at least 2 years in a large enterprise are required; certifications

Qualifications

• Bachelor's degree in IT/CS or related discipline required.
• Minimum 2+ years of Microsoft 365 Administration in a large enterprise environment.
• Certifications in M365 or related areas are a plus.

Responsibilities

• Manage user onboarding, offboarding, and license administration.
• Perform high-level administration for Entra ID, Exchange Online, Teams, Purview, and Security.
• Create and maintain reports on users, licenses, mailbox usage, and compliance activities.

Skills

M365 Administration

Exchange Online

Azure AD

PowerShell

Compliance

Excel Reporting

Education

Bachelor's Degree in IT/CS

Tools

SharePoint Online

PowerShell

Microsoft Purview

Job description

Responsible for the day-to-day administration, support, security, and governance of the Microsoft 365 environment. The role manages user lifecycle activities, licensing, creation, modification, closure, becakup, reporting, compliance-related tasks, and provides high-level administration across Microsoft 365 services while ensuring service availability, security, and operational efficiency.

Key Responsibilities

• Manage user onboarding, modifications, and offboarding including account creation, deletion, disabling, and access reviews.
• Administer and track Microsoft 365 licenses, ensuring optimal utilization and maintaining license inventory records.
• Perform high-level administration and support for Microsoft Entra ID (Identity),Exchange Online, Microsoft Teams, Microsoft Purview, Microsoft 365 Security, Power Platform, SharePoint Online (site permissions, access management, and basic administration)
• Support user authentication, password resets, MFA enrollment, and identity-related troubleshooting.
• Manage mailboxes, shared mailboxes, distribution groups, mailbox permissions, and email flow troubleshooting.
• Assist with Microsoft Teams administration, policies, user management, and collaboration support.
• Conduct eDiscovery and Content Search activities through Microsoft Purview.
• Download and archive departed user mailbox data (PST) as per approved requests and retention requirements.
• Maintain accurate records of user onboarding/offboarding, license allocation, PST exports, and compliance activities in Excel.
• Generate periodic reports related to users, licenses, security, mailbox usage, and administrative activities.
• Monitor Microsoft 365 service health, security alerts, and audit logs; elevate issues when required.
• Support implementation and maintenance of security controls, governance, and compliance requirements.
• Develop and maintain PowerShell scripts to automate routine administrative and reporting tasks.
• Prepare technical documentation, operational procedures, and management reports.
• Coordinate with internal teams, vendors, and Microsoft support for issue resolution.

Required Skills

• Hands on experience with Microsoft 365 Administration, Exchange Online, Microsoft Teams, Entra ID, Microsoft Purview, and Microsoft 365 Security.
• Basic to intermediate knowledge of SharePoint Online administration.
• Experience with Microsoft 365 plans, user and license management.
• Knowledge of eDiscovery, Content Search, and PST export processes.
• Strong reporting, documentation, and Excel record-keeping skills.
• PowerShell scripting and automation experience.
• Good troubleshooting, communication, and organizational skills.

Division & Location

Descon Engineering Limited – IT Department - Corporate

Eligibility Criteria

• Education: Bachelor's Degree in IT, Computer Science, or related discipline.
• Experience: Minimum 2+ years of Microsoft 365 Administration experience in a large enterprise environment. Microsoft certifications will be considered an added advantage.