ServiceNow CMDB Analyst — Flexible, Impactful ITSM

Experian; Hyderabad City Taluka; On-site; PKR 1,200,000 - 2,000,000; Full time

Benefits offered by this job

Flexible work arrangements

Mental Health Support

Paid volunteer leave

Career mentoring

Job summary

Experian is seeking a Configuration Management professional to maintain and govern the CMDB, ensure data accuracy, and support ITAM projects. You’ll collaborate with discovery teams and various IT functions to drive governance and reporting across the technology estate.

Ideal candidates will have 2+ years in ITSM (ServiceNow), strong Excel skills, and familiarity with ITIL processes, CMDB, and SAM technologies to enable data-driven decisions.

Qualifications

• Experience with ITSM tools and ServiceNow.
• 41],

Responsibilities

• Govern CMDB and ensure data accuracy and governance.

Skills

Excel

ITIL Knowledge

Reporting

Asset Lifecycle

CMDB concepts

Data analysis

Stakeholder comms

Tools

ServiceNow

Power BI

Tableau

Discovery Tools

SAM tools

Job description

Experian is seeking a Configuration Management professional to maintain and govern the CMDB, ensure data accuracy, and support ITAM projects. You’ll collaborate with discovery teams and various IT functions to drive governance and reporting across the technology estate.

Ideal candidates will have 2+ years in ITSM (ServiceNow), strong Excel skills, and familiarity with ITIL processes, CMDB, and SAM technologies to enable data-driven decisions.