Service Engineer

Ashraf Group; Lahore; On-site; PKR 900,000 - 1,500,000; Full time

Job summary

Ashraf Group Pvt. Ltd is seeking a Mechatronics Engineer or Diploma holder to join our service team in Lahore. You will install, commission, troubleshoot, and maintain industrial automation and robotic systems at customer sites, while preparing service reports and providing technical support.

The role requires communicating with customers, visiting sites, and traveling as needed. A diploma or degree in related fields and up to 2 years of field service experience are preferred.

Qualifications

• Bachelor's degree in Mechatronics Engineering or Diploma in Electrical/Mechanical Engineering.
• 1–2 years of experience in installation, commissioning, maintenance, or field service is preferred.
• Understanding of electrical panels and control systems.
• Good communication and problem-solving skills.
• Willing to travel regularly for customer site visits.
• Able to work independently and prepare professional service reports.

Responsibilities

• Install and commission industrial robots and automation systems.
• Troubleshoot and repair electrical, mechanical, and automation-related issues.
• Perform regular service and preventive maintenance at customer sites.
• Visit customers to resolve technical problems and provide support.
• Prepare service reports and visit reports after each customer visit.
• Communicate with customers to understand their issues and provide suitable solutions.
• Help manage spare parts, consumables, and other service-related items.

Education

Bachelor's degree in Mechatronics Engineering

Diploma in Electrical/Mechanical Engineering

Job description

Company Description Ashraf Group is a leading provider of automation, cutting, welding, and industrial tools, serving a wide range of industries across Pakistan. The company is one of the largest importers of welding consumables, welding equipment, industrial hand tools, and power tools, offering a complete range of welding and hardware items under one roof. Ashraf Group holds sole distribution agreements with renowned international brands from countries including Italy, Japan, Thailand, the Philippines, Germany, China, Spain, Turkey, England, and Taiwan. With this strong global network, the company delivers reliable, high-quality products and solutions tailored to industrial needs. Team members join a growth-oriented organization that values technical expertise and customer-focused service.

Location: Lahore

Job Summary:

We are looking for a Mechatronics Engineer or Electrical/Mechanical Diploma holder to join our service team. The main responsibilities include installing, commissioning, troubleshooting, and maintaining industrial automation and robotic systems at customer sites. The role also requires communicating with customers, preparing service reports, and providing technical support.

Key Responsibilities:

• - Install and commission industrial robots and automation systems.
• - Troubleshoot and repair electrical, mechanical, and automation-related issues.
• - Perform regular service and preventive maintenance at customer sites.
• - Visit customers to resolve technical problems and provide support.
• - Prepare service reports and visit reports after each customer visit.
• - Communicate with customers to understand their issues and provide suitable solutions.
• - Help manage spare parts, consumables, and other service-related items.

Requirements:

• - Bachelor's degree in Mechatronics Engineering or Diploma in Electrical/Mechanical Engineering.
• - 1–2 years of experience in installation, commissioning, maintenance, or field service is preferred.
• - Understanding of electrical panels and control systems.
• - Good communication and problem-solving skills.
• - Willing to travel regularly for customer site visits.
• - Able to work independently and prepare professional service reports.

An Attractive Salary Based on Experience and Skills.