Senior Scrum Master - SaaS Platform

Smart Ideal world; Islamabad; On-site; PKR 1,200,000 - 1,800,000; Full time

Job summary

Smart Ideal World in Islamabad seeks a seasoned Scrum Master/Agile Coach to lead Agile delivery practices across our SaaS real-estate platform teams. You will mentor engineers and Scrum Masters, drive predictable, high-quality software delivery, and help scale Agile maturity in a fast-growing startup.

Facilitate ceremonies, manage dependencies, remove impediments, and collaborate with product owners and engineering leadership to align priorities and foster a culture of continuous improvement.

Qualifications

• Must-have: Proven Scrum Master or Agile coach experience (5+ years) with software engineering teams in SaaS or cloud-native environments.
• Agile frameworks: Strong knowledge of Scrum, Kanban, SAFe or other scaling frameworks and ability to tailor practices to team maturity.
• Delivery practices: Practical experience facilitating ceremonies, dependency management, impediment removal
• Metrics: Experience using velocity, burn-down/up, cycle time, throughput to improve delivery
• DevOps/CI-CD: Working knowledge of CI/CD pipelines, automated testing, and DevOps principles
• Tools: Experience with Jira, Confluence, Azure DevOps or similar; basic reporting/dashboard creation
• Leadership: Stakeholder management, conflict resolution, coaching skills, ability to mentor junior scrum masters
• Preferred: Certified Scrum Master (CSM), Professional Scrum Master (PSM II/III), or equivalent agile coaching certification

Responsibilities

• Lead Agile delivery practices across engineering teams to improve software delivery.
• Coach teams and Scrum Masters to enhance Agile maturity and predictability.
• Facilitate agile ceremonies, manage dependencies, remove impediments, and unblock teams.
• Drive cross-team improvement initiatives and shape delivery processes and culture.
• Use metrics to diagnose delivery performance and drive improvements.
• Collaborate with stakeholders, product owners, and leadership to align priorities.

Skills

Agile coaching

Mentoring

Stakeholder management

Facilitation

Scrum

Tools

Jira

Confluence

Azure DevOps

Job description

Job Description

Lead and establish Agile delivery practices across the engineering organization for a SaaS real-estate platform.

Coach teams and Scrum Masters to improve Agile maturity and drive predictable, high-quality software delivery.

Facilitate agile ceremonies, manage dependencies, remove impediments, and unblock engineering teams.

Drive cross-team improvement initiatives and help shape delivery processes and engineering culture at an early-stage startup.

Use metrics (velocity, burn-down/up, cycle time, throughput) to diagnose and improve delivery performance.

Collaborate with stakeholders, product owners, and engineering leadership to align priorities and ensure continuous improvement.

Job Specification

• Must-have: Proven Scrum Master or Agile coach experience (5+ years) with software engineering teams in SaaS or cloud-native environments
• Agile frameworks: Strong knowledge of Scrum, Kanban, SAFe or other scaling frameworks and ability to tailor practices to team maturity
• Delivery practices: Practical experience facilitating ceremonies, dependency management, impediment removal
• Metrics: Experience using velocity, burn-down/up, cycle time, throughput to improve delivery
• DevOps/CI-CD: Working knowledge of CI/CD pipelines, automated testing, and DevOps principles
• Tools: Experience with Jira, Confluence, Azure DevOps or similar; basic reporting/dashboard creation
• Leadership: Stakeholder management, conflict resolution, coaching skills, ability to mentor junior scrum masters
• Preferred: Certified Scrum Master (CSM), Professional Scrum Master (PSM II/III), or equivalent agile coaching certification