Technical Scrum Master (DevOps)

Infosys; Hyderabad City Taluka; On-site; PKR 200,000 - 300,000; Full time

Job summary

Infosys is seeking a cross-functional delivery professional to shepherd Agile Scrum ceremonies and DevOps practices across multiple teams. You will coordinate development, DevOps, and business units to ensure timely project delivery, track progress, and mitigate risks. You will mentor teams on Scrum and DevOps, and support audits and release planning.

The role emphasizes continuous improvement, governance, and effective communications with leadership through dashboards and executive reports.

Qualifications

• Experience facilitating Agile Scrum ceremonies (Sprint Planning, Daily Standups, Reviews, Retrospectives).
• Experience coordinating cross-functional teams (development, DevOps, infra, business) for timely delivery.
• Ability to track progress, manage risks, dependencies and blockers.

Responsibilities

• Facilitate Agile Scrum ceremonies including Sprint Planning, Daily Stand-ups, Reviews, and Retrospectives.
• Coordinate with development, DevOps, infrastructure, and business teams to ensure timely delivery of projects.
• Track sprint progress, manage risks, dependencies, and remove impediments impacting team productivity.
• Drive adoption of DevOps practices and support CI/CD pipeline implementation and release management.
• Monitor and report team performance using dashboards, KPIs, and delivery metrics.
• Work with ServiceNow teams to automate workflows, approvals, incident, change, and request management processes.
• Create and maintain operational dashboards and reports for stakeholders and leadership teams.
• Ensure adherence to Agile, DevOps, and IT service management best practices.
• Support IT audits, security audits, compliance assessments, and evidence collection activities.
• Track audit findings, remediation actions, and compliance requirements to closure.
• Collaborate with security, risk, and compliance teams to ensure governance standards are maintained.
• Facilitate change management and release planning activities across multiple teams.
• Drive continuous improvement initiatives to enhance team efficiency and delivery quality.
• Prepare project status reports, RAID logs, and executive-level communications.
• Support incident management, problem management, and post-incident review processes.
• Mentor teams on Agile methodologies, Scrum framework, and DevOps culture.

Skills

Scrum

DevOps

Ansible

Tools

Ansible

Job description

Roles and Responsibilities

• Facilitate Agile Scrum ceremonies including Sprint Planning, Daily Stand-ups, Reviews, and Retrospectives.
• Coordinate with development, DevOps, infrastructure, and business teams to ensure timely delivery of projects.
• Track sprint progress, manage risks, dependencies, and remove impediments impacting team productivity.
• Drive adoption of DevOps practices and support CI/CD pipeline implementation and release management.
• Monitor and report team performance using project dashboards, KPIs, and delivery metrics.
• Work with ServiceNow teams to automate workflows, approvals, incident, change, and request management processes.
• Create and maintain operational dashboards and reports for stakeholders and leadership teams.
• Ensure adherence to Agile, DevOps, and IT service management best practices.
• Support IT audits, security audits, compliance assessments, and evidence collection activities.
• Track audit findings, remediation actions, and compliance requirements to closure.
• Collaborate with security, risk, and compliance teams to ensure governance standards are maintained.
• Facilitate change management and release planning activities across multiple teams.
• Drive continuous improvement initiatives to enhance team efficiency and delivery quality.
• Prepare project status reports, RAID logs, and executive-level communications.
• Support incident management, problem management, and post-incident review processes.
• Mentor teams on Agile methodologies, Scrum framework, and DevOps culture.

Technical Requirements

Foundational->Development Methodology->Scrum,Technology->Devops->Ansible

Skills

Foundational->Development Methodology->Scrum,Technology->Devops->Ansible