Senior Manager – Technology Integration Support

Jobtailor; Pakistan; On-site; PKR 2,400,000 - 3,600,000; Full time

Job summary

Jobtailor in Pakistan seeks a Lead for Middleware & Platforms to steer the MGN Pak team. You will oversee IBM API Connect installation, configuration, and administration across on-prem and cloud environments, ensuring API health and security.

You will guide incident resolution, analyze logs, and maintain the CI/CD pipeline for seamless API deployment. Strong leadership and deep API management expertise are essential for success.

Qualifications

• Extensive experience with IBM API Connect and middleware technologies; proven implementations.
• Strong leadership to manage a team of professionals.
• Expertise in API lifecycle management, security, and performance optimization.
• Proficiency in CI/CD practices to maintain and improve pipelines.
• Excellent problem-solving and analytical skills with methodical issue resolution.
• Strong communication and collaboration with stakeholders across teams and vendors.
• Deep understanding of security best practices to secure environments.
• Experience interacting with IBM Technical Support and Sales processes.

Responsibilities

• Lead and manage the MGN Pak - Middleware & Platforms team to ensure efficient operations and performance.
• Oversee installation, configuration, and administration of IBM API Connect across on-prem VMs and cloud.
• Monitor API performance and availability for optimal health and responsiveness.
• Lead incident resolution calls, guiding root cause analysis.
• Analyze logs and identify issues within IBM API Connect and implement solutions.
• Maintain CI/CD pipeline for API deployment and management.
• Manage API lifecycles using the API Management Portal across multiple catalogs.
• Implement security measures including TLS Profiles and OAuth2.
• Interact with IBM Technical Support and Sales to resolve queries.
• Provide architectural insights, assist discovery sessions, and respond to security questions.

Skills

Leadership

API Management

Security Best Practices

Problem-Solving

Communication

Tools

IBM API Connect

API Management Portal

TLS Profiles

OAuth2

Cloud Environments

Job description

• Lead and manage the MGN Pak - Middleware & Platforms team, ensuring efficient operations and performance.
• Oversee the installation, configuration, and administration of IBM API Connect, including on-prem VMs and cloud environments.
• Monitor API performance and availability, ensuring optimal health and responsiveness.
• Lead incident resolution calls, providing expertise and guidance for root cause analysis.
• Analyze logs and identify issues within the IBM API Connect environment, implementing effective solutions.
• Maintain the CI/CD pipeline for API deployment and management, ensuring a seamless development process.
• Manage API lifecycles using the API Management Portal, across multiple API Catalogs.
• Implement security measures, including TLS Profiles and oAuth2 mechanisms, to secure the IBM API Connect environment.
• Interact with IBM Technical Support and Sales teams, representing the organization and resolving technical queries.
• Provide technical architecture insights, assist in discovery sessions, and respond to architecture and security questions.

Requirements

• Extensive experience with IBM API Connect and middleware technologies, with a proven track record of successful implementations.
• Strong leadership and management skills, with the ability to lead and motivate a team of professionals.
• Expertise in API management, including API lifecycle management, security, and performance optimization.
• Proficiency in CI/CD practices and tools, with the ability to maintain and improve the pipeline.
• Excellent problem-solving and analytical skills, with a methodical approach to identifying and resolving issues.
• Strong communication and collaboration skills, with the ability to interact effectively with internal and external stakeholders.
• A deep understanding of security best practices and the ability to implement and maintain secure environments.
• Experience with IBM Technical Support and Sales processes, including issue resolution and technical discussions.
• Familiarity with hardware specifications, networking requirements, and storage sizing for IBM API Connect.
• A proactive and results-driven approach, with a commitment to delivering high-quality solutions and services.

Core Competencies

Demonstrates extensive expertise in IBM API Connect and middleware technologies, with a strong focus on API management, security implementation, and CI/CD practices. Proven leadership skills in managing teams and driving performance optimization while ensuring high-quality solutions.

Highest-signal resume keywords

• IBM API Connect
• API Management
• CI/CD Practices
• Leadership Skills
• Security Best Practices

ATS Optimization Keywords

Hard Skills

• API Lifecycle Management
• Performance Optimization
• Incident Resolution
• Log Analysis
• Technical Architecture

Soft Skills

• Problem-Solving
• Analytical Skills
• Communication Skills
• Collaboration Skills
• Proactive Approach

Industry Keywords

• Middleware Technologies
• Technical Support
• Sales Processes
• API Catalogs
• Secure Environments

Tools & Technologies

• IBM API Connect
• API Management Portal
• TLS Profiles
• OAuth2
• Cloud Environments