Senior IT Manager

The Value Engineering Pakistan; Saddar; On-site; PKR 3,000,000 - 5,000,000; Full time

Job summary

The Value Engineering Pakistan is seeking a Senior IT Manager to lead day-to-day IT operations, infrastructure, and cybersecurity from a hands-on perspective. The role combines technical ownership with team leadership, requiring active involvement in diagnosing issues, configuring systems, and resolving problems alongside the team.

Responsibilities include managing servers, networks, ERP/CRM/HRMS systems, vendor relations, and the IT budget, while driving automation and ensuring uptime and

Qualifications

• Bachelor's degree in Computer Science or Information Technology.
• ITIL, CompTIA, Microsoft, AWS, Cisco certifications preferred.
• 6–10 years of hands-on IT experience with network/server administration, ERP/CRM/HRMS, and cybersecurity.
• Proven ability to resolve problems hands-on and work alongside the team.

Responsibilities

• Lead day-to-day IT operations, infrastructure, and cybersecurity.
• Hands-on design, implementation, and troubleshooting of systems; not purely delegating.
• Build and mentor a small-to-mid-sized IT team and manage budgets.
• Define and monitor IT service levels, vendor relationships and project timelines.
• Drive automation and process integration across departments.

Skills

Hands-on IT

Networks & Servers

ERP/CRM/HRMS

Cybersecurity fundamentals

Vendor management

Education

Bachelor's degree in Computer Science or Information Technology

ITIL, CompTIA, Microsoft, AWS, Cisco certifications (preferred)

Tools

ERP systems

CRM

HRMS

Cybersecurity tools

Cloud infrastructure

Job description

The Value Engineering Pakistan | Full time

Senior IT Manager

Plaza 118, Civic Center, Bahria Town Phase 4, Rawalpindi, Pakistan | Posted on 08/19/2026

• City Plaza 118, Civic Center, Bahria Town Phase 4, Rawalpindi
• Country Pakistan

About Us

The Value Engineering prides itself in being the Fastest Growing Construction Consultancy Services Company in Pakistan. Our Talented People, Latest Technology and Quality Assurance protocols have helped us to earn the reputation of being a fine, reliable and result oriented company upholding the interests of our valued partners.

Job Description

Job Purpose

The Senior IT Manager will lead day-to-day IT operations, infrastructure, and cybersecurity for the organization, working hands-on to design, implement, and troubleshoot systems rather than delegating execution. The role combines technical ownership with team leadership — the incumbent is expected to be personally involved in diagnosing issues, configuring systems, and closing out problems, not just directing others to do so.

Key Responsibilities

Infrastructure & Operations

• Personally manage and maintain servers,networks, cloud infrastructure, and databases; get hands-on with configuration,troubleshooting, and fixes rather than only assigning tickets.
• Ensure uptime, performance, and reliability ofIT systems; act as the first responder for critical incidents.
• Administer ERP, HRMS, CRM, and core businessapplications, including direct configuration and issue resolution.
• Own backup, disaster recovery, and businesscontinuity procedures — test them personally, not just document them.

Cybersecurity

• Implement and maintain cybersecurity controls,endpoint protection, and data security measures.
• Conduct hands-on vulnerability scans and patchmanagement, lead incident response directly during security events.
• Maintain compliance with applicable dataprotection and information security requirements.

IT Service & Support

• Directly resolve escalated helpdesk issues andremain visibly present and available to end users rather than working purely ata supervisory distance.
• Define and monitor SLAs; continuously improvesupport processes based on firsthand observation of recurring issues.
• Manage vendor relationships and hold vendorsaccountable for delivery.

Projects & Automation

• Lead technology implementation and upgradeprojects, staying involved in technical execution (configuration, testing,cutover) alongside planning and coordination.
• Identify and personally drive automation andprocess-integration opportunities across departments.
• Manage project timelines, budgets, and risk withregular hands-on checkpoints, not just status reports.
• Build, mentor, and lead a small-to-mid-sized ITteam; work alongside them on technical problems rather than solely delegating.
• Set an example of ownership — step intotechnical issues personally when needed, especially under pressure or tightdeadlines.
• Support technical skill development andperformance management within the team.
• Assist in preparing and monitoring the ITbudget.
• Evaluate technology purchases and vendor proposals forcost-effectiveness and fit.

Requirements

Educational Qualification

• Bachelor's degree in Computer Science,Information Technology, or a related discipline.
• Relevant certifications (ITIL, CompTIA,Microsoft, AWS, Cisco, or equivalent) preferred.

Experience

• 6–10 years of progressive IT experience, withdemonstrated hands-on technical work (not purely managerial oversight).
• Practical experience with network/serveradministration, ERP/business systems, and cybersecurity fundamentals.
• Proven track record of being personally involvedin problem resolution — comfortable working alongside the team on the ground,not just from a desk.

Key Attributes

• Proactive and self-driven; identifies and fixesproblems before being asked.
• Hands-on technical orientation — genuinelywilling to get into the details personally.
• Strong troubleshooting instincts and comfortworking directly with systems, not just teams.
• Clear communicator who can translate technicalissues for non-technical stakeholders.
• Calm and decisive under pressure, especiallyduring incidents or tight deadlines.