Senior Implementation Specialist

Keka Hire; Hyderabad City Taluka; Remote; PKR 2,633,000 - 4,389,000; Full time

Benefits offered by this job

Remote work

Night shift

Job summary

Keka is seeking a Senior HRMS Implementation Specialist to configure and implement the HRMS for diverse clients. This role operates remotely with night shifts, collaborating with customers to tailor the system to their processes and compliance needs.

You will lead configuration reviews, support go-live, and assist post-implementation troubleshooting, staying updated on HRMS features and regulatory changes. The ideal candidate communicates clearly, manages multiple clients, and delivers reliable,

Responsibilities

• Configure the HRMS system based on client needs and best industry practices.
• Review configured modules with customers to ensure alignment with their business processes.
• Customize system settings within standard functionalities to meet specific client requirements.
• Ensure compliance with Indian labour laws, tax regulations, and statutory requirements during implementation.
• Conduct interactive configuration review sessions with clients.
• Gather feedback from stakeholders and refine configurations accordingly.
• Ensure system usability, accuracy, and adherence to organizational policies.
• Address client queries and concerns related to system usage.
• Provide hands-on assistance during the transition to the live environment.
• Monitor system performance and troubleshoot any issues post-go live.
• Investigate and resolve system-related queries and issues raised by customers.
• Liaise with technical teams for system modifications when required.
• Stay updated on HRMS updates, new features, and compliance changes.

Job description

Senior Implementation Specialist

Customer Experience | Night shift | Remote

About the company

Keka is a modern people platform for growing enterprises. HR, payroll and talent live in one core system, so teams spend less time on admin and more time on their people. More than 12,500 companies trust Keka, from fast-growing small businesses to large enterprises and global companies with teams across borders.

We build software the way HR actually works. It feels human, sets up in days instead of months, and has AI built into every part of HR. With customers across India, the US and the Middle East, our sales team is growing fast to keep up. That is where this role comes in.

About the role

As an HRMS Implementation professional at Keka, you'll configure and implement the HRMS based on client requirements, ensure alignment with business processes and statutory obligations, and support customers through configuration reviews, go-live, and post-implementation troubleshooting.

What you'll do

1. Configure the HRMS system based on client needs and best industry practices.
2. Review configured modules with customers to ensure alignment with their business processes.
3. Customize system settings within standard functionalities to meet specific client requirements.
4. Ensure compliance with Indian labour laws, tax regulations, and statutory requirements during implementation.
5. Conduct interactive configuration review sessions with clients.
6. Gather feedback from stakeholders and refine configurations accordingly.
7. Ensure system usability, accuracy, and adherence to organizational policies.
8. Address client queries and concerns related to system usage.
9. Provide hands-on assistance during the transition to the live environment.
10. Monitor system performance and troubleshoot any issues post-go live.
11. Investigate and resolve system-related queries and issues raised by customers.
12. Liaise with technical teams for system modifications when required.
13. Stay updated on HRMS updates, new features, and compliance changes.