Senior Delivery Lead: SI, Cybersecurity & Managed Services

JazzWorld; Islamabad; Sur place; PKR 6 000 000 - 12 000 000; Plein temps

Résumé du poste

JazzWorld seeks a visionary Head of Delivery - SI, Cybersecurity & Managed Services to own end-to-end technical delivery for Jazz Enterprise Solutions across Pakistan, including enterprise and public sector clients. This role is the senior technical authority and strategic leader for a multi-vendor delivery practice.

You will build a certified delivery team, establish SLA governance, and drive managed services capability from design through go-live and post-delivery support.

Qualifications

• Bachelor's degree in CS or engineering; Master's preferred.
• 15+ years in enterprise technology delivery with at least 5 years leading multi-disciplinary teams (15+ engineers).
• Proven track record delivering multi-vendor systems integration for enterprise/public sector.
• Experience owning managed services or post-implementation support with SLAs and penalties.

Responsabilités

• Own end-to-end SI, cybersecurity and managed services delivery.
• Own managed-services design, the SLA construct, Tier 3/4 support and reviews.
• Oversee Tier 1/2 run-state ops, NOC, SOC and service assurance reporting.
• Lead capability development: hiring, skills matrices and certification roadmaps.
• Stakeholder, OEM and vendor management across delivery engagements.
• Represent delivery at senior level during escalations and acceptance milestones.
• Report delivery performance against milestones, quality, certifications, SLA compliance and margins.

Connaissances

Leadership

Executive communication

Vendor management

Customer-facing presence

Strategic thinking

Formation

Bachelor's degree in CS/EE

Master's degree preferred

Outils

CCIE/HCIE

PMP/PRINCE2/ITIL

Description du poste

JazzWorld seeks a visionary Head of Delivery - SI, Cybersecurity & Managed Services to own end-to-end technical delivery for Jazz Enterprise Solutions across Pakistan, including enterprise and public sector clients. This role is the senior technical authority and strategic leader for a multi-vendor delivery practice.

You will build a certified delivery team, establish SLA governance, and drive managed services capability from design through go-live and post-delivery support.