Senior Consultant - People Consulting- AI, Microsoft Copilot and Digital HR Enablement

Ernst & Young Advisory Services Sdn Bhd; Karachi Division; On-site; PKR 2,400,000 - 4,200,000; Full time

Job summary

Ernst & Young Advisory Services Sdn Bhd is seeking a Senior Consultant for People Consulting focusing on AI, Microsoft Copilot and Digital HR Enablement. You will help design AI-enabled HR solutions, Copilot-ready workflows, and digital adoption plans to unlock business value across HR functions.

The role emphasizes translating technology into practical HR outcomes, stakeholder engagement, and change enablement within a global EY framework.

Qualifications

• Experience in HR transformation, digital HR, or HR operations.
• Ability to translate HR needs into AI-enabled solutions and use cases.

Responsibilities

• Identify AI, automation, and Copilot use cases across HR operations, recruitment, onboarding, and knowledge management.
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Skills

HR transformation

Digital HR

HR operations

HR technology

AI-enabled workflows

Stakeholder engagement

Change management

Demo creation

Tools

Microsoft Copilot

Power Platform

Viva

Teams

SharePoint

Job description

Senior Consultant - People Consulting- AI, Microsoft Copilot and Digital HR Enablement

Other locations: Primary Location Only

Date: Sep 13, 2026

Requisition ID: 1744320

Senior Consultant - AI, Microsoft Copilot and Digital HR Enablement

At EY, we're all in to shape your future with confidence.

We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The opportunity

We are looking for a digitally minded HR Transformation consultant to support the design and adoption of AI-enabled HR solutions, Microsoft Copilot use cases, employee experience solutions, and digital HR productivity initiatives. The role will focus on identifying practical AI and automation opportunities across HR and helping clients move from ideas to adoption.

The successful candidate will support the development of HR AI use cases, Copilot-enabled ways of working, employee self-service concepts, knowledge management, automation opportunities, digital adoption plans, and change enablement. This role is ideal for someone who is excited about the future of HR, understands HR processes, and can translate emerging technology into tangible business value.

Your key responsibilities

• Identify and design AI, automation, and Microsoft Copilot use cases across HR operations, recruiting, onboarding, learning, employee engagement, workforce insights, employee self-service, and knowledge management.
• Support clients in defining HR AI strategy, use case prioritization, business value, adoption roadmap, governance, and responsible AI considerations.
• Develop practical Copilot and Microsoft 365-enabled HR productivity scenarios, including drafting, summarization, knowledge retrieval, meeting productivity, employee communications, and HR content creation.
• Support employee experience and digital workplace initiatives using Microsoft 365, Viva, Copilot, Power Platform, portals, workflow, and collaboration tools.
• Work with HR and technology stakeholders to define requirements for employee self-service, HR chatbots/agents, knowledge bases, case management, and process automation.
• Create demos, proof-of-concepts, playbooks, training materials, adoption guides, and workshop materials.
• Support client proposals and internal HRT capability development around AI in HR and digital enablement.

Skills and attributes for success

• Experience in HR transformation, digital HR, employee experience, HR operations, HR technology, or Microsoft 365 adoption.
• Strong interest or experience in Microsoft Copilot, Copilot Studio, Power Platform, Viva, Teams, SharePoint, knowledge management, automation, or AI-enabled workflows.
• Understanding of HR processes and common HR service delivery pain points.
• Ability to translate business problems into practical digital or AI-enabled solutions.
• Strong presentation, storytelling, workshop facilitation, and stakeholder engagement skills.
• Awareness of responsible AI, data privacy, security, adoption, and change management considerations.
• Experience creating demos, prototypes, personas, journeys, or digital adoption materials is preferred.

What we look for

A digitally minded HR consultant who can make AI practical, relevant and adoptable for HR teams and employees.

What we offer you

At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment and fuel your extraordinary talents through a diverse and inclusive culture of globally connected teams.

To help create an equitable and inclusive experience during the recruitment process, please inform us about any disability-related adjustments or accommodations you may need.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multidisciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.