Senior Client Success & Accounts Manager

Zones, LLC; Islamabad; On-site; PKR 1,800,000 - 3,000,000; Full time

Benefits offered by this job

Life insurance

Health insurance (optional)

EOBI

Pension plan

Complimentary meals

In-house gym

Job summary

Zones, LLC is seeking a Client Success Manager – 3 in Islamabad, Pakistan. The role focuses on growing and retaining client accounts while ensuring delivery excellence across operations and pricing programs.

You will coordinate with internal teams, manage vendor relationships, and drive 5-star client service across a fast-paced IT solutions environment. Strong communication and account management skills are essential.

Qualifications

• 5+ years of order management and customer service experience.
• Bachelor’s degree required.
• Excellent attention to detail and communication skills.

Responsibilities

• Develop and manage relationships with existing clients.
• Onboard new clients in the designated sales region.
• Coordinate pricing programs with OEMs and internal teams.
• Manage inventory, stock levels and returns lifecycle.
• Escalation management and issue tracking.
• Support Zones Field Account Executives to enable sales.

Skills

Order Management

Customer Service

Education

Bachelor’s degree

Job description

Zones, LLC is seeking a Client Success Manager – 3 in Islamabad, Pakistan. The role focuses on growing and retaining client accounts while ensuring delivery excellence across operations and pricing programs.

You will coordinate with internal teams, manage vendor relationships, and drive 5-star client service across a fast-paced IT solutions environment. Strong communication and account management skills are essential.