Senior Business Analyst - Digital Transformation Leader

Ciklum Pakistan; Islamabad; On-site; PKR 2,000,000 - 3,500,000; Full time

Benefits offered by this job

Medical coverage

Life insurance

Gym membership

Fuel, internet, mobile allowances

Provident fund

Udemy license

Job summary

Ciklum Pakistan is seeking a Senior Business Analyst to join our Islamabad team on a full-time basis. You will work with cross-functional teams to define and implement requirements for a nationwide government digital transformation, leveraging web portals, CRM, AI and analytics.

Collaborating with architects, data and digital analysts, product owners and developers, you will elicit, document and govern requirements, manage the lifecycle, and prioritize backlogs to deliver scalable solutions in

Qualifications

• Excellent written and verbal English for large audiences and senior management
• 3+ years IT industry experience with international clients and production delivery
• SDLC understanding with at least 1 year Agile delivery focused on value
• Experience in establishing BA processes from elicitation to change management
• Management of requirements lifecycle including tracing and documentation structure
• Proficient in UML/BPMN modeling and API/service dependencies

Responsibilities

• Analyze capability gaps and propose strategic improvement options
• Collaborate with Business Stakeholders, PMs, and teams to define solutions
• Manage requirement lifecycle from planning to delivery and acceptance
• Lead discovery with product owners and tech leads to prioritize backlogs
• Document requirements for integration across platforms and services
• Moderate workshops and ensure alignment across cross-functional teams
• Mentor junior analysts and contribute to knowledge base
• Support pre-sales activities with BA tasks and demonstrations
• Ensure non-functional requirements and constraints are captured

Skills

Advanced English

Domain experience IT

SDLC knowledge

Agile experience

BA process leadership

UML & BPMN modeling

Tools

JIRA

Confluence

Job description

Ciklum Pakistan is seeking a Senior Business Analyst to join our Islamabad team on a full-time basis. You will work with cross-functional teams to define and implement requirements for a nationwide government digital transformation, leveraging web portals, CRM, AI and analytics.

Collaborating with architects, data and digital analysts, product owners and developers, you will elicit, document and govern requirements, manage the lifecycle, and prioritize backlogs to deliver scalable solutions in