Senior Billing Operations Lead – Industrial & Commercial

Sui Southern Gas Company Limited; Karachi Division; On-site; PKR 2,400,000 - 3,600,000; Full time

Job summary

Sui Southern Gas Company Limited in Hyderabad seeks a senior professional to manage billing operations for the Industrial/Commercial sector. The role emphasizes operational excellence, team leadership, client relationships, regulatory compliance, and cross-functional collaboration.

The incumbent will drive performance analytics, implement technology solutions to billing systems, and contribute to budgeting and cost-control. Experience in leading billing teams within a utility is essential.

Qualifications

• ACMA with 6 years post-membership experience in a Utility Company.
• Or MBA from an HEc recognized university with at least 9 years of experience in a Utility Company.
• Candidate must have at least 04 years of relevant experience as a Functional / Team Lead

Responsibilities

• Manage billing operations within the Industrial/Commercial sector, in Hyderabad region, aligning with organizational objectives.
• Oversee and optimize billing processes, ensuring accuracy, efficiency, and compliance with industry standards.
• Lead and mentor a team of billing professionals, fostering a culture of collaboration, excellence, and continuous improvement.
• Collaborate with Industrial and Commercial clients, addressing their billing needs, and ensuring a positive customer experience.
• Ensure strict adherence to billing regulations, standards, and industry best practices within the Industrial/Commercial sector.
• Conduct regular analysis of billing performance metrics, identifying trends, and implement strategies for continuous improvement.
• Collaborate with cross-functional teams, including finance, customer service, and regional managers, to align billing operations with overall business goals.
• Explore and implement technology solutions to enhance billing systems, automation, and data analytics for improved operational efficiency.
• Contribute to budget planning and control, optimizing resources and ensuring cost-effectiveness in billing operations within the Hyderabad North Billing region.
• The individual shall ensure compliance to the Enterprise Risk Management Framework enforced in the Company while performing job responsibilities in accordance with his assigned role.
• The individual shall ensure compliance to the Business Principles and Ethics Policy / Code of Conduct.
• Undertake any other assignment as instructed by the immediate supervisor.

Education

ACMA with 6 years post-membership experience in a Utility Company

MBA from an HEc recognized university with at least 9 years experience in a Utility Company

Job description

Sui Southern Gas Company Limited in Hyderabad seeks a senior professional to manage billing operations for the Industrial/Commercial sector. The role emphasizes operational excellence, team leadership, client relationships, regulatory compliance, and cross-functional collaboration.

The incumbent will drive performance analytics, implement technology solutions to billing systems, and contribute to budgeting and cost-control. Experience in leading billing teams within a utility is essential.