Billing & Metering Lead | Industrial & Domestic

SSGC LPG Limited; Karachi Division; On-site; PKR 1,000,000 - 1,400,000; Full time

Job summary

The Sui Southern Gas Company Limited is seeking an experienced billing professional to oversee end-to-end billing for industrial, domestic, and commercial connections. The role requires an MBA with 2 years of relevant experience and a solid grasp of billing systems.

You will develop monthly meter reading plans, verify readings, and ensure timely CC&B data entry and bill issuance. Customer inquiries and disputes will be handled efficiently.

Qualifications

• MBA with 2 years of relevant experience.
• Experience in billing processes for utility services is preferred.
• Strong understanding of billing systems and data integrity.

Responsibilities

• Oversee the end-to-end billing process for industrial, domestic and commercial connections within the designated zone.
• Develop a monthly meter reading plan to align with the billing cycle.
• Review meter readings and billing records to identify and resolve discrepancies promptly.
• Coordinate with meter reading teams and data entry staff for timely data capture.
• Ensure meter readings are entered into CC&B for bill generation.
• Ensure bills are printed and delivered to customers as per cycle.
• Prepare monthly billing reports for reporting purposes.
• Address customer inquiries related to billing statements and readings.
• Collaborate with customer service for dispute resolution and account management.
• Provide support on billing inquiries, payment options, and complaints.
• Contribute to risk management activities and ensure risks are identified and managed.

Education

MBA

Tools

CC&B

Job description

The Sui Southern Gas Company Limited is seeking an experienced billing professional to oversee end-to-end billing for industrial, domestic, and commercial connections. The role requires an MBA with 2 years of relevant experience and a solid grasp of billing systems.

You will develop monthly meter reading plans, verify readings, and ensure timely CC&B data entry and bill issuance. Customer inquiries and disputes will be handled efficiently.