Senior AI Engineer - emrgen.ai

iCareManager, LLC.; Pakistan; A distancia; PKR 24.931.000 - 41.551.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Flexible work environment

Direct access to founders and CPO

Work on live AI healthcare products

Descripción de la vacante

iCareManager, LLC. is seeking senior software engineers to own and advance the emrgen.ai module.

You will take over code, infrastructure, models, and prompts, delivering with full documentation and no single point of failure, while working closely with the Head of Delivery and our Pakistan-based team. You will audit architecture, security, data handling, and model behavior, and build guardrails to ensure clinician-approved notes.

Formación

• 8+ years as a professional software engineer, including time as a technical lead.
• 3+ years shipping AI features into production.
• Experience building or heavily working on an EHR/EMR system for United States healthcare customers while based in Pakistan.
• Hands-on work with large language models, including prompt design, retrieval, evaluation, and controlling cost and speed; speech-to-text experience is a strong plus.
• Real experience inheriting a system someone else built and making it maintainable.
• Working knowledge of HIPAA, audit trails, and handling protected health information inside AI pipelines.
• Written English strong enough for customer-facing documentation, and comfortable working with United States hours overlap.

Responsabilidades

• Take over the emrgen.ai codebase, cloud environment, and AI components, and finish the handover with full documentation, clean access, and no single point of failure.
• Audit what is running today, covering architecture, security, data handling, and model behavior, and deliver a written plan for what to keep, fix, or rebuild.
• Run the AI documentation features end to end, from clinician input to the structured note a clinician reviews and signs.
• Measure AI quality with real evaluation sets, and track accuracy, invented content, and how often clinicians have to edit a generated note.
• Build guardrails so the AI never adds clinical facts that were not in the source, and so a clinician approves every note before it enters the record.
• Protect patient data by enforcing access controls, audit logging, and clear rules on what may reach any outside model provider.
• Connect emrgen.ai to the rest of the iCareManager platform and to state Medicaid billing requirements, so documentation turns into billable services.
• Set up releases, monitoring, and on-call coverage so we find production problems before our customers do.
• Mentor engineers on the Pakistan team and help us hire the people who join you.

Conocimientos

Technical lead

AI in production

EHR/EMR experience

LLM / Prompt engineering

Maintainable systems

HIPAA knowledge

Clinical workflows

English proficiency

Herramientas

HL7

FHIR

SOC 2

Descripción del empleo

iCareManager is a HIPAA-compliant, SOC 2 Type II certified web-based EHR and management platform for IDD, assisted living, ICF, and human services providers. We have been live since 2011 and serve hundreds of provider organizations across 30-plus states. Our modules include eMAR, CareTracker, ISP and PCP planning, incident reporting, billing, fleet management, and nursing assessments.
We also build a family of AI products, including eMAR.ai, emrgen.ai, iddbilling.ai, and LIFEPlan.ai. Billing sits at the center of that work, because it is where provider organizations either get paid or do not.

Job Description

emrgen.ai is live, and we are now looking for few senior engineers for this module. In your first months you will take ownership of the code, the infrastructure, the models, and the prompts, and finish the handover. You will work directly with our Head of Delivery and our engineering team in Pakistan.

WHAT YOU WILL OWN

• Take over the emrgen.ai codebase, cloud environment, and AI components, and finish the handover with full documentation, clean access, and no single point of failure.
• Audit what is running today, covering architecture, security, data handling, and model behavior, and deliver a written plan for what to keep, fix, or rebuild.
• Run the AI documentation features end to end, from clinician input to the structured note a clinician reviews and signs.
• Measure AI quality with real evaluation sets, and track accuracy, invented content, and how often clinicians have to edit a generated note.
• Build guardrails so the AI never adds clinical facts that were not in the source, and so a clinician approves every note before it enters the record.
• Protect patient data by enforcing access controls, audit logging, and clear rules on what may reach any outside model provider.
• Connect emrgen.ai to the rest of the iCareManager platform and to state Medicaid billing requirements, so documentation turns into billable services.
• Set up releases, monitoring, and on-call coverage so we find production problems before our customers do.
• Mentor engineers on the Pakistan team and help us hire the people who join you.

Requirements

WHAT YOU BRING

• 8 or more years as a professional software engineer, including time as a technical lead.
• 3 or more years shipping AI features into production, not demos.
• You have built or heavily worked on an EHR or EMR system for United States healthcare customers while based in Pakistan, and you can name the system and your part in it.
• Hands-on work with large language models, including prompt design, retrieval, evaluation, and controlling cost and speed. Speech-to-text experience is a strong plus.
• Real experience inheriting a system someone else built and making it maintainable.
• Working knowledge of HIPAA, audit trails, and handling protected health information inside AI pipelines.
• A clear understanding of clinical documentation workflows, and of what a clinician will and will not trust.
• Written English strong enough for customer-facing documentation, and comfortable working with United States hours overlap.

NICE TO HAVE

• Experience in Medical and Medicaid billing.
• Familiarity with HL7 or FHIR.
• Experience supporting a SOC 2 audit.
• Experience with machine learning operations, such as model versioning and monitoring.

WHY JOIN

• You inherit a live product with real customers, not a blank page.
• Hundreds of provider organizations already run on iCareManager, so your work reaches real users quickly.
• You will work on live AI products in an industry that is modernizing all at once.
• Direct access to the founders and the CPO, with the authority to make technical decisions and see them through.
• Compensation and benefits are discussed openly in the first recruiter conversation.
• Opportunity to work in a fast-growing, AI-driven healthcare environment
  
• Collaborative and growth-oriented culture
  
• Competitive salary and benefits
  
• Flexible work environment
  

BEFORE YOU APPLY

This role touches production systems and patient data. Offers are subject to a background check, HIPAA training, and a signed IP and confidentiality agreement.