The position is responsible for overseeing workplace safety, physical security, and emergency preparedness across multiple office locations. Key responsibilities include security operations, CCTV surveillance, health, safety and environment (HSE) compliance, incident management, emergency response, and crisis coordination, ensuring adherence to organizational policies, applicable legislation, and industry best practices.
Key Responsibilities:
Security Operations & Access Control
- Implement and maintain security plans, standard operating procedures (SOPs), and post orders across all office locations.
- Supervise contracted security guards, including deployment, duty rosters, briefings, attendance, and performance.
- Manage access control, visitor registration, key management, and vehicle entry procedures.
- Conduct routine and unannounced security inspections and risk assessments, ensuring identified issues are addressed promptly.
- Oversee CCTV infrastructure, ensuring appropriate camera coverage, recording, data retention, and system functionality.
- Monitor CCTV operations, elevate suspicious activities, and manage the controlled retrieval of footage for investigations.
- Coordinate with vendors for the installation, maintenance, troubleshooting, and repair of CCTV, access control, and alarm systems.
Health, Safety & Environmental Compliance
- Maintain accurate and up-to-date HSE registers, including incident and near-miss logs, risk assessments, corrective actions, training records, and inspection reports.
- Conduct workplace safety inspections and hazard assessments, ensuring appropriate controls are implemented.
- Monitor the availability and condition of fire extinguishers, first aid kits, emergency signage, and designated assembly points.
- Maintain evacuation plans, emergency exit routes, and floor warden arrangements for each location.
- Plan and conduct fire safety and emergency evacuation drills, document results, and implement corrective measures.
- Deliver safety awareness sessions, briefings, and workplace inductions for employees and visitors.
- Act as the primary point of escalation for workplace safety and security incidents.
- Ensure incidents and near-misses are reported, documented, and investigated appropriately.
- Conduct incident investigations, root cause analysis, and evidence collection, and prepare formal incident reports.
- Coordinate with management, employees, clients, and relevant authorities regarding incidents and corrective actions.
- Coordinate on-site responses to emergencies, including workplace accidents, medical emergencies, fires, natural disasters, and security threats.
- Support emergency evacuations, personnel accountability, and staff headcounts.
- Maintain emergency response plans, contact directories, and communication call trees.
- Coordinate emergency response teams and designated fire wardens.
- Liaise with law enforcement agencies, rescue services, hospitals, building management, and relevant authorities during incidents and routine operations.
Reporting & Documentation
- Prepare monthly safety and security reports covering key performance indicators, outstanding corrective actions, incident trends, and emerging risks.
- Maintain accurate, confidential, and audit-ready security and HSE documentation.
- Track corrective and preventive actions arising from inspections, investigations, and risk assessments to ensure timely closure.
- Support continuous improvement initiatives to strengthen workplace security, safety compliance, and emergency preparedness.
- Sound knowledge of physical security operations and security guard supervision.
- Working knowledge of CCTV surveillance, access control, and alarm systems.
- Understanding of HSE management systems, workplace risk assessments, and incident investigation.
- Knowledge of fire safety, first aid, emergency evacuation, and crisis management procedures.
- Ability to remain calm and make sound decisions during emergencies.
- Strong report-writing, documentation, and record-keeping skills.
- Effective verbal and written communication skills in English and Urdu.
- Ability to coordinate with law enforcement agencies, emergency services, vendors, and senior management.
- Proficiency in Microsoft Excel and standard office applications.
- High integrity, discretion, accountability, and willingness to respond outside regular working hours.
Experience Requirements
- Required Experience: 5–8 years of relevant experience in security operations, HSE, facilities security, emergency management, or a related field.
- Preferred Experience: 10 years or more of relevant professional experience.
Educational Qualifications
- Minimum: Bachelor's degree in any discipline.
- Preferred: Bachelor's degree in Occupational Health and Safety, Security Management, Environmental Health and Safety, or a related field.
- Candidates with an armed forces or law enforcement background will have an added advantage.
Preferred Certifications & Training
- NEBOSH International General Certificate (IGC) or IOSH Managing Safely.
- OSHA 30-Hour General Industry certification.
- First Aid / CPR certification.
- Fire Safety / Fire Warden training.
- ISO 45001 Internal Auditor or Lead Auditor certification.
- Security management certification, such as ASIS Physical Security Professional (PSP), Certified Protection Professional (CPP), or an equivalent qualification.