SDR QA Lead: Elevate Lead Quality & Calls

Software Finder; Punjab; On-site; PKR 1,800,000 - 3,000,000; Full time

Job summary

Software Finder in Lahore is seeking a Quality Assurance Manager to lead the QA function for the SDR team, defining standards, monitoring metrics, and driving improvements in lead quality and SDR performance.

The candidate should have 5+ years in QA or SDR environments, with strong analytical skills and a solid grasp of B2B sales funnels. You will collaborate with operations to boost efficiency and vendor satisfaction. This is an on-site role with evening shifts.

Qualifications

• 5+ years in QA, sales operations, or SDR environments.
• Proven track record of improving lead quality and conversions.
• Strong understanding of B2B funnels and lead qualification.
• Experience designing QA frameworks, scorecards, dashboards.
• Analytical, data-driven with strong problem-solving skills.
• Strong leadership and stakeholder management.

Responsibilities

• Lead and own the QA function for the SDR team.
• Set quality benchmarks aligned with business/vendor expectations.
• Ensure consistent lead qualification and call excellence.
• Conduct regular call audits and analyze performance trends.
• Provide coaching and feedback to improve quality.

Skills

QA leadership

Analytics

SOPs & standards

Stakeholder mgmt

Job description

Software Finder in Lahore is seeking a Quality Assurance Manager to lead the QA function for the SDR team, defining standards, monitoring metrics, and driving improvements in lead quality and SDR performance.

The candidate should have 5+ years in QA or SDR environments, with strong analytical skills and a solid grasp of B2B sales funnels. You will collaborate with operations to boost efficiency and vendor satisfaction. This is an on-site role with evening shifts.