School District IT Help Desk Technician

Mrsd; Sau; On-site; PKR 9,709,000 - 15,257,000; Full time

Job summary

Mrsd is seeking a Technology Helpdesk Technician to support a large student and staff population with account creation, device management, and inventory within Windows, macOS, and Google for Education environments.

The role is office-based and on-site, requiring strong organization and communication under the Director of Technology. Travel to district locations may be required, and collaboration with the IT team is essential.

Qualifications

• High school diploma or equivalent required.
• A+ certification a plus but not required.
• Strong communication and computer hardware/software fundamentals.

Responsibilities

• Account creation and onboarding/offboarding of users.
• Mobile device management (MacOS and iOS).
• Install, maintain, troubleshoot, repair and move PCs/laptops/Chromebooks and peripherals.

Skills

Excellent communication

Technology proficiency

Record keeping

Education

High school diploma

A+ certification a plus

Tools

Microsoft Windows

Apple macOS

Google for Education

Job description

Mrsd is seeking a Technology Helpdesk Technician to support a large student and staff population with account creation, device management, and inventory within Windows, macOS, and Google for Education environments.

The role is office-based and on-site, requiring strong organization and communication under the Director of Technology. Travel to district locations may be required, and collaboration with the IT team is essential.