The SAP SuccessFactors Senior Functional Consultant leads the design, implementation, and optimization of SuccessFactors modules across an organization or for external clients. The role requires deep functional expertise, strong client engagement abilities, and hands‑on configuration skills. The consultant acts as a subject matter expert (SME), guiding junior consultants, managing full-cycle implementations, and ensuring alignment between HR business processes and system functionality.
Responsibilities
- End-to-End Implementation Leadership Lead full lifecycle implementations of one or more SAP SuccessFactors modules (e.g., Employee Central, Performance & Goals, Recruiting, Onboarding, Compensation, LMS). Conduct requirement-gathering workshops and translate business needs into detailed functional and technical specifications. Design scalable solutions aligned with SAP best practices and client HR processes. Oversee configuration, testing, deployment, and post-go-live support.
- Functional Expertise & Configuration Provide expert‑level configuration for assigned SuccessFactors modules. Review, validate, and improve configuration workbooks and system setups done by junior consultants. Conduct impact assessments for quarterly releases and ensure regression testing. Manage complex business scenarios involving rules, workflows, data models, permissions, and integrations.
- Project & Client Management Serve as the primary functional point of contact for clients or internal HR stakeholders. Provide project planning input, effort estimation, and status reporting. Lead workshops, training sessions, and steering committee discussions. Ensure deliverables meet quality standards and project timelines.
- Data Migration & Integrations Lead data mapping, cleansing, and migration activities using import templates or integration tools. Work with integration teams to design and test interfaces (e.g., SAP HCM, payroll systems, external HR tools). Troubleshoot complex integration and data load issues.
- Support, Optimization & Continuous Improvement Provide L2/L3 support, resolve complex tickets, and guide system enhancements. Optimize business processes and recommend new features or improvements. Ensure alignment with global HR policies, compliance requirements, and industry best practices.
- Mentorship & Knowledge Sharing Mentor and guide junior consultants and analysts. Provide internal training sessions, documentation, and best practice guidance. Support pre‑sales activities, demos, and proposal building when required.
Requirements:
- Bachelor’s or Master’s degree in Human Resources, Information Technology, Business, or related field.
- 3–5+ years of experience in SAP SuccessFactors consulting.
- 2–3+ full‑cycle implementations in at least one major module.
- Strong HR process understanding (hire‑to‑retire, talent management, recruitment, performance cycles).