Sales Executive

Tripmyjourney; Karachi Division; On-site; PKR 391,000 - 725,000; Full time

Job summary

Tripmyjourney in Karachi seeks a customer-focused Sales Executive to grow our travel bookings. You will engage prospective clients, understand their needs, explain suitable offerings, and guide them through the booking process.

This role emphasizes proactive outreach, precise record-keeping, and teamwork with internal teams to resolve questions and ensure smooth service delivery. If you are organized, target-driven, and eager to build lasting relationships with travelers, join our committed team

Qualifications

• Clear verbal and written communication skills.
• Ability to identify customer needs, explain options, handle objections, and close sales professionally.
• Strong customer-service orientation.
• Proficient with lead tracking, sales records, quotations and booking-related documentation.
• Good organization and time management.
• Proficient with email, spreadsheets, and common office or customer-management software.
• Target-driven with willingness to learn travel products.
• Coordinate effectively with colleagues and maintain attention to detail.

Responsibilities

• Identify and follow up with prospective customers through appropriate business channels.
• Understand customer requirements and present suitable travel products or services clearly.
• Respond promptly to enquiries, prepare quotations, and guide customers through the booking process.
• Maintain accurate records of leads, customer conversations, bookings, and follow-up actions.
• Work toward agreed sales targets and contribute to pipeline and performance reviews.
• Coordinate with internal teams to resolve customer questions and ensure smooth service delivery.
• Keep informed about relevant travel offerings and market trends to improve customer recommendations.

Skills

Customer service

Communication

Sales

Lead tracking

Quotations

Booking docs

Time management

MS Office

Organization

Team coordination

Tools

CRM software

Email

Spreadsheets

Job description

Job Description

Tripmyjourney is seeking a customer-focused Sales Executive to support its growth in Karachi. The successful candidate will engage prospective customers, understand their travel needs, explain relevant offerings, and help turn enquiries into bookings while maintaining a helpful and professional experience.

Responsibilities include:

• Identify and follow up with prospective customers through appropriate business channels.
• Understand customer requirements and present suitable travel products or services clearly.
• Respond promptly to enquiries, prepare quotations, and guide customers through the booking process.
• Maintain accurate records of leads, customer conversations, bookings, and follow-up actions.
• Work toward agreed sales targets and contribute to pipeline and performance reviews.
• Coordinate with internal teams to resolve customer questions and ensure smooth service delivery.
• Keep informed about relevant travel offerings and market trends to improve customer recommendations.

This role is based in Karachi and is suited to someone who is proactive, organized, and motivated to build lasting customer relationships.

Job Specification

• Clear verbal and written communication, with confidence in customer conversations and follow-ups.
• Ability to identify customer needs, explain options, handle objections, and close sales professionally.
• Strong customer service skills and a courteous, solutions-oriented approach.
• Comfort with lead tracking, sales records, quotations, and booking-related documentation.
• Good organization and time management, including the ability to prioritize enquiries and follow-up tasks.
• Basic proficiency with email, spreadsheets, and common office or customer-management software.
• Target-oriented mindset, resilience, and willingness to learn about travel products and services.
• Ability to coordinate effectively with colleagues and maintain accurate attention to detail.