Sales Associate PK

Core Code io; Islamabad; On-site; PKR 446,000 - 893,000; Full time

Job summary

Core Code io is seeking a motivated Sales Associate in Islamabad to assist customers, drive sales, and contribute to business goals.

The role requires strong communication, customer service, and product knowledge. You will engage across channels, manage CRM records, and collaborate with internal teams to ensure a positive buying experience. A proactive, professional attitude is essential.

Qualifications

• Prior experience in sales, retail, customer service, or a similar customer-facing role.
• Ability to meet individual and team performance targets.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Proficient in using digital tools and CRM systems.
• Ability to work remotely when required.

Responsibilities

• Interact with customers via phone, email, chat, or in-person channels.
• Assess customer needs and recommend suitable products or services.
• Provide accurate information about products, services, pricing, and promotions.
• Generate and follow up on sales opportunities.
• Guide customers from inquiry to purchase completion.
• Address questions and objections professionally.
• Build and maintain positive customer relationships.
• Follow up to drive repeat business.
• Maintain accurate customer and sales data in CRM.
• Meet or exceed sales targets as an individual and as a team.
• Track sales activities and interactions for transparency.
• Collaborate with sales, support, and other teams to ensure a great customer experience.
• Stay informed about products, promotions, and processes.

Skills

Verbal communication

Customer service

Sales skills

Active listening

Product presentation

Negotiation

CRM proficiency

Team collaboration

Time management

Independent work

Tools

CRM Software

Job description

We are seeking a motivated and customer-focused Sales Associate to assist customers, generate sales, and contribute to the achievement of business and revenue goals. The ideal candidate is personable, proactive, and confident in communicating with customers, understanding their needs, recommending appropriate solutions, and guiding them through the purchasing process.

Responsibilities

• Engage with prospective and existing customers through phone, email, chat, or in-person channels as applicable.
• Understand customer needs and recommend suitable products or services.
• Provide accurate information about products, services, pricing, and promotions.
• Generate and follow up on sales opportunities.
• Assist customers throughout the sales process, from initial inquiry through purchase.
• Handle customer questions, concerns, and objections professionally.
• Build and maintain positive relationships with customers.
• Follow up with prospects and customers to increase sales and repeat business.
• Maintain accurate customer and sales information in the CRM or other company systems.
• Meet or exceed individual and team sales targets.
• Track sales activities, opportunities, and customer interactions.
• Collaborate with sales, customer service, and other internal teams to ensure a positive customer experience.
• Stay informed about products, services, promotions, and company sales processes.

Required Skills

• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Strong sales, persuasion, and negotiation abilities.
• Excellent active listening and customer needs assessment skills.
• Ability to confidently present products or services.
• Strong follow-up and relationship-building skills.
• Ability to handle objections and challenging customer situations professionally.
• Strong organizational and time-management skills.
• Results-oriented mindset with a focus on achieving sales targets.
• Comfortable using CRM systems, email, chat platforms, and other digital tools.
• Ability to work independently and as part of a team.

Requirements

• Previous experience in sales, retail, customer service, account management, or a similar customer-facing role.
• Experience assisting customers and supporting sales activities.
• Ability to meet individual and team performance targets.
• Strong communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment.
• Ability to work independently and as part of a remote team when applicable.
• Reliable internet connection and a suitable setup for remote work.
• Professional, proactive, and customer-oriented attitude.
• English proficiency is required if the position involves working with English-speaking customers.

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