Remote Online Consultant - Flexible Part-Time Role

Family Assist; Multan; On-site; PKR 3,950,000 - 5,345,000; Part time

Benefits offered by this job

Accommodation provided

Job summary

Family Assist in Multan, Pakistan is hiring an Online Consultant to provide exceptional customer service through chat, email, and social media. This part-time, remote role suits tech‑savvy communicators who enjoy helping others and working independently.

You will respond to inquiries, troubleshoot the online platform, build rapport with clients, and spot sales opportunities. Accommodation or flexible arrangements may be available to support your work from home.

Qualifications

• Fluent in English (spoken and written).
• Excellent communication; explain technical information clearly.
• Tech-savvy; quick to learn new systems.
• Prior customer service experience preferred but not required.
• Able to work independently and manage time effectively.
• Stable internet connection and quiet workspace required.

Responsibilities

• Respond to client inquiries and provide accurate information via chat, email, or social media.
• Assist clients with troubleshooting issues on our online platform.
• Build rapport and maintain strong client relationships.
• Identify potential sales opportunities and convert leads.
• Collaborate with team to improve processes and provide feedback.

Skills

Fluent English

Communication skills

Tech-savvy

Customer service experience

Independent work

Internet access

Job description

Family Assist in Multan, Pakistan is hiring an Online Consultant to provide exceptional customer service through chat, email, and social media. This part-time, remote role suits tech‑savvy communicators who enjoy helping others and working independently.

You will respond to inquiries, troubleshoot the online platform, build rapport with clients, and spot sales opportunities. Accommodation or flexible arrangements may be available to support your work from home.